Direct Support Professional 2 (DSP 2)

Bridgewell•Danvers, MA

About The Position

The Direct Support Professional provides support and assistance to people with developmental, physical, and psychiatric disabilities according to the needs of the assigned residential program. The role supports people who need daily intervention, supervision, and skills training in activities of daily living at home and in the community. People receiving services may need physical assistance or accommodation. Staff receive and must pass specialized training for enhanced supervision or interventions addressing multiple disabilities, including behavioral support or enhanced medical care. Depending on the program, staff may need specialized certifications, credentials, or training, such as PABC or ABA techniques, autism, behavioral support, or healthcare. This position is scheduled for 14 hours per week: Sunday, 5:00 p.m.–11:00 p.m., and Saturday, 3:00 p.m.–11:00 p.m. The role includes helping people build skills and independence, supporting medical, clinical, and financial needs, documenting services, assisting with household tasks, and facilitating access to community resources and activities. Staff must maintain required training and certifications and comply with applicable regulations and Bridgewell policies.

Requirements

  • High school diploma or GED, or at least 5 years of verified experience in the same position.
  • Excellent written and oral communication skills for producing clear and articulate required documentation.
  • Excellent organizational and problem-solving skills.
  • Computer literacy, including proficient use of Microsoft products such as email, Word, and Excel, and agency web-based applications.
  • Ability to drive a large and/or wheelchair van.
  • Valid U.S. driver's license and at least one year of driving experience in the United States.
  • Ability to climb stairs and physically assist people with movement, bathroom routines, transfers, and physical, behavioral, or medical interventions.
  • Ability to provide lifting, balanced support, and physical intervention as required, including assisting people who may weigh more than 200 pounds.
  • Ability to drive a 12-passenger van.
  • Acceptable CORI results under Bridgewell policy.

Nice To Haves

  • At least one year of experience working with people with developmental or psychiatric disabilities is preferred.

Responsibilities

  • Provide support and skills training in activities of daily living during assigned hours.
  • Create opportunities for people receiving services to make decisions, develop skills, and foster independence.
  • Provide services in accordance with DDS, DMH, MassHealth, HUD, DPH, CARF, other applicable regulatory standards, and Bridgewell policies and procedures.
  • Assist people receiving services with medical, clinical, and financial needs.
  • Transport and accompany people to medical, recreational, and other activities outside the program as needed.
  • Maintain daily progress notes, shift checklists, shift assignments, and other required documentation.
  • Complete assigned household cleaning duties.
  • Conduct steady care calls when working an awake overnight shift.
  • Help people access community resources and recreational opportunities.
  • Administer medications according to MAP regulations, as applicable.
  • Maintain mandatory training certifications, including applicable FA/CPR, PABC, and MAP certifications, and any other required program training.
  • Develop positive relationships with guardians, family members, and other stakeholders.
  • Serve as the program's designated Fire Safety Officer, Safety Coordinator, or Human Rights Officer.
  • Comply with Bridgewell's Safety Checks Policy.
  • Attend and participate in program staff meetings and supervision meetings.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • Generous paid time off, including the employee's birthday.
  • Collaborative work environment that values new insight and personal contributions.
  • Training and development opportunities across more than one hundred programs.
  • Additional compensation for on-call rotations.
  • Opportunities for professional development and growth.
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