Direct Support Professional

InCommunity•, GA
•$16 - $17•Onsite

About The Position

InCommunity seeks a Direct Support Professional (DSP) to support individuals with intellectual and developmental disabilities in living safe, healthy, and joyful lives in their communities. DSPs are expected to model and promote the organization’s mission and values, including integrity, service, respect, and dignity. The role supports individuals’ engagement, inclusion, health, safety, and personal goals in residential homes, day programs, and community settings. Duties include assisting with activities of daily living, medical and behavioral support, meals, household tasks, transportation, documentation, communication, and teamwork. Schedules may include evenings, weekends, holidays, and overnight shifts according to the needs of the individuals supported. Frequent travel throughout the Metro Atlanta area is required.

Requirements

  • High school diploma or equivalent preferred.
  • At least six months of experience in developmental disabilities, mental health, or aging services preferred.
  • Personal or volunteer experience supporting individuals with disabilities may be considered.
  • Valid driver’s license and compliance with company driving standards, if applicable.
  • Ability to perform the essential functions described, with reasonable accommodations as applicable.
  • Ability to safely operate a motor vehicle if assigned to transport individuals.

Nice To Haves

  • High school diploma or equivalent.
  • At least six months of experience in developmental disabilities, mental health, or aging services.
  • Personal or volunteer experience supporting individuals with disabilities.

Responsibilities

  • Interact respectfully with individuals and account for verbal and nonverbal communication.
  • Encourage and assist individuals in participating in home and community activities that reflect their interests and choices.
  • Support individuals in identifying and working toward personal goals in their Individual Support Plans (ISPs).
  • Teach and assist with activities of daily living, including cooking, cleaning, and personal hygiene.
  • Promote relationships with individuals’ families and friends, and help coordinate visits and special-event participation.
  • Respect individuals’ and families’ religious or spiritual practices and choices.
  • Model appropriate behavior and communication, maintaining professionalism, self-control, and a respectful tone.
  • Maintain a safe and comfortable home environment and support individuals’ personal choices.
  • Safely transport individuals in accordance with company and regulatory safety procedures.
  • Read and follow ISPs, medical protocols, and communication logs.
  • Monitor and accurately document individuals’ daily activities, health concerns, and behavioral changes.
  • Support personal hygiene, grooming, and dressing according to each person’s needs and preferences.
  • Observe changes in health and promptly report concerns to supervisors or nursing staff.
  • Follow medical instructions, medication guidelines, and treatment plans as directed.
  • Accompany individuals to medical appointments and support communication with healthcare providers.
  • Provide physical assistance as needed, including safely using mechanical lifts or other equipment.
  • Follow safety and emergency procedures, including evacuation drills; maintain clear walkways and exits; and know how to use emergency equipment.
  • Use adaptive and medical equipment properly after training.
  • Assist with meal planning, grocery shopping, food preparation, and cleanup; prepare meals to menus, nutrition guidelines, and dietary needs.
  • Encourage family-style meals and positive mealtime conversation, and follow food safety and labeling procedures.
  • Maintain a clean, organized, and safe home; complete cleaning checklists and laundry duties.
  • Keep company vehicles clean and fueled and maintain required vehicle documentation.
  • Seek guidance from supervisors or coordinators when unsure about procedures or responsibilities.
  • Communicate respectfully and effectively with coworkers and collaborate to provide consistent, quality care.
  • Demonstrate flexibility and cooperation during emergencies or unexpected situations.
  • Maintain confidentiality and refrain from gossip or sharing sensitive information.
  • Arrive punctually and prepared, remain on duty until properly relieved, and follow attendance and scheduling policies.
  • For overnight shifts, stay awake and alert; follow the Overnight Shift Checklist; check on individuals at designated times; assist with morning routines when applicable; follow health protocols; contact supervisors with concerns; and finish assigned household duties before shift end.
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