Direct Support Professional 2 (DSP 2)

Bridgewell • Wakefield, MA

10d • Onsite

About The Position

Bridgewell is seeking a Direct Support Professional to support people with developmental, physical, and psychiatric disabilities in a residential program. The role provides daily supervision, intervention, and skills training in activities of daily living, supporting people as they manage their home environment and participate in the community. People supported may require physical assistance or accommodations. Staff receive specialized training and may need specialized certifications or training in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare, depending on program needs.

The scheduled shift is Tuesday through Saturday, 3:00 p.m. to 11:00 p.m., for 40 hours per week. The Direct Support Professional helps people develop skills and independence, supports medical, clinical, and financial needs, and ensures services and documentation comply with applicable regulatory requirements and Bridgewell policies. The role also involves transportation, household duties, medication administration when applicable, maintaining required training and certifications, and collaborating with guardians, family members, stakeholders, and program staff.

Requirements

• High school diploma or GED, or at least five years of verified experience in the same position.
• Excellent written and oral communication skills.
• Strong organizational and problem-solving skills.
• Computer literacy, including proficiency with Microsoft email, Word, Excel, and agency web-based applications.
• Ability to drive a large and/or wheelchair van.
• Valid U.S. driver's license and at least one year of driving experience in the United States.
• Ability to climb stairs and provide physical assistance, including lifting, balanced support, and physical intervention when required.
• Ability to assist people, often weighing more than 200 pounds, with movement, toileting and other bathroom routines, bathing, wheelchair transfers, and physical, behavioral, or medical interventions.
• Ability to drive a 12-passenger van.
• Acceptable CORI results under Bridgewell policy.

Nice To Haves

• At least one year of experience working with people with developmental or psychiatric disabilities is preferred.
• Specialized certifications or training in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare may be required depending on program needs.

Responsibilities

• Support people with activities-of-daily-living skills training during assigned hours.
• Create opportunities for people to make decisions, develop skills, and foster independence.
• Provide services in accordance with DDS, DMH, MassHealth, HUD, DPH, CARF, other applicable standards, and Bridgewell policies and procedures.
• Assist with medical, clinical, and financial needs.
• Transport and accompany people to medical, recreational, and other off-site activities as needed.
• Maintain daily progress notes, shift checklists, assignments, and other required documentation.
• Complete assigned household cleaning duties.
• Conduct steady care calls according to guidelines on applicable awake overnight shifts.
• Help people access community resources and recreational opportunities.
• Administer medications in accordance with MAP regulations, as applicable.
• Maintain mandatory training certifications, including applicable FA/CPR, PABC, and MAP certifications, and complete additional required training.
• Develop positive relationships with guardians, family members, and other stakeholders.
• Serve as the program's designated Fire Safety Officer, Safety Coordinator, or Human Rights Officer.
• Comply with Bridgewell's Safety Checks Policy.
• Attend and participate in program staff and supervision meetings.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• Generous paid time off, including a day off for the employee's birthday.
• Collaborative work environment that values new insight and personal contributions.
• Training and development opportunities across Bridgewell programs.
• Additional compensation for on-call rotations.
• Professional development and growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED