DSP V - Home Supervisor

Texas Health & Human Services Commission • Denton, TX

2d • $4,381 - $5,921 • Onsite

About The Position

The Direct Support Professional V (DSP V), Home Supervisor, oversees the daily operations and delivery of quality programs and services in an assigned home at the Denton State Supported Living Center. The role arranges staffing coverage based on individuals’ supervision and direct-care needs; leads, plans, assigns, and supervises DSP staff; and supports hiring, training, coaching, performance management, timekeeping, and professional development. The supervisor also develops DSP IV “Charge” staff’s leadership skills and ensures they monitor individual plans and shift activities effectively.

The position ensures that care, treatment, training, and support are delivered and documented according to individual plans, in collaboration with other disciplines. It provides staff consultation and guidance for supporting people with challenging or complex behaviors, maintains a safe and sanitary home environment, monitors health and safety needs, and ensures infection-control and risk-management practices. The supervisor oversees incident reporting and documentation, continuous quality improvement, and compliance with applicable policies and requirements. The role attends meetings, prepares reports, and may serve for the Assistant Unit Director or Unit Director when assigned. It works under limited supervision with considerable latitude for initiative and independent judgment, and reports to the Assistant Unit Director or Unit Director, depending on the SSLC structure.

The position is based at the Denton State Supported Living Center and is not eligible for telework. It requires driving a state-owned vehicle and travel of up to 10%. Shifts may include mornings, evenings, nights, weekends, rotating schedules, overtime, or extended hours; the role may also be on call on a rotating basis. Employees may need to support disaster response or continuity-of-operations activities, potentially at an alternate shift or location.

Requirements

• Two years of experience working with people with developmental or physical disabilities.
• Ability to communicate clearly and concisely verbally and in writing, and to speak and read English.
• Ability to make sound decisions and use good judgment during critical incidents, and to react quickly and calmly in emergencies.
• Ability to demonstrate proper body mechanics, posture, and lifting techniques.
• Strength and flexibility to safely perform CPR and Safety Utilization of Restraint (SUR) techniques.
• Ability to master basic individual care and training techniques.
• Ability to be flexible in handling work assignments.
• Knowledge of individual care techniques and treatment, therapy, and developmental programs.
• Knowledge of Intermediate Care Facilities for Individuals with Intellectual Disabilities (ICF/IID) standards.
• Ability to provide individual care, administer first aid or CPR, conduct SUR, communicate effectively, and train others.
• Ability to work effectively with others and as part of a team.
• Skill in scheduling, training, guiding, and leading others, and helping others establish and achieve expectations and goals.
• Valid Texas driver’s license, or ability to obtain one no later than 90 days after hire; eligible driving record required under HHSC Fleet Management policy. Applicants with an out-of-state license must provide an original certified driving record from the licensing state.
• Must pass fingerprint criminal background, pre-employment drug screening, and applicable registry checks.
• Must be at least 18 years old to be considered for employment at a state-operated facility.
• Must be willing to work weekends and holidays; flexibility in hours, overtime, and extended hours may be required.

Nice To Haves

• High school diploma or GED is preferred.
• Experience as a Direct Support Professional (DSP) is preferred.
• Experience serving as a supervisor or team lead is preferred.

Responsibilities

• Oversee daily operations and delivery of quality programs and services in the assigned home.
• Arrange and adjust work schedules to ensure adequate supervision and coverage, coordinating with other DSP Vs as needed.
• Lead, plan, assign, and supervise DSP activities; hire, train, coach, evaluate, and support the professional growth of assigned staff.
• Ensure staff training compliance, accurate time and leave accounting, monthly time-entry certification, and employee development.
• Train and use DSP IV “Charge” staff effectively, and coach them in supervisory and leadership skills and monitoring individual plans and shift activities.
• Ensure care, treatment, training, and support activities are completed and documented according to individual plans.
• Maintain sufficient active-treatment and engagement materials and collaborate with other disciplines to provide integrated services.
• Attend Interdisciplinary Team Meetings and participate in the development and implementation of individuals’ plans.
• Provide guidance and behavioral intervention strategies to staff supporting individuals with challenging, complex, aggressive, or self-injurious behaviors.
• Maintain a physical presence in the home, promote respectful interactions, and monitor staff activities to protect individuals from physical and emotional harm.
• Ensure individuals’ health care needs are met under medical personnel’s supervision; administer first aid as appropriate and report significant physical or behavioral changes.
• Conduct monthly emergency drills, including CPR and fire drills, and ensure staff understand their roles during emergencies.
• Maintain a safe and sanitary home; ensure infection-control and risk-management procedures are followed; identify hazards, report them, and enter maintenance work orders.
• Oversee continuous quality improvement and compliance with the Department of Justice Settlement Agreement.
• Ensure unusual incidents are reported and documented, review documentation after significant events, and recommend operational improvements to the Unit Director.
• Guide DSP staff in implementing program procedures, policies, and laws, including the Texas Administrative Code; oversee required abuse and neglect investigation procedures and follow-up.
• Attend routine and other assigned meetings, follow up on meeting issues, prepare reports and documentation, and serve on committees or assist with transportation when directed.
• Serve as Assistant Unit Director or Unit Director in their absence, when assigned.
• Participate in agency disaster response, recovery, or Continuity of Operations activities as needed.
• Perform other duties as assigned.

Benefits

• 100% paid employee health insurance for full-time eligible employees
• Defined benefit pension plan
• Generous time off benefits
• Opportunities for career advancement
• May be eligible for additional pay for work on evenings, nights, weekends, and maximum-security locations

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed