Direct Support Professional Trainer

EASTERSEALS ARKANSAS•Little Rock, AR

About The Position

The Direct Support Professional Trainer serves as a trainer and mentor for DSP staff at the Children’s Rehabilitation Center (CRC). The role trains staff on individualized program and behavior plans, observes care and engagement activities, monitors quality, and provides direct support to individuals served through 1:1 shift work. The schedule may vary week to week according to training and staffing needs, emergencies, and other program needs. The work schedule is set biweekly and must accommodate training and observation across shifts, with at least two days off per week unless an adjustment is agreed upon in advance. The trainer develops and maintains training materials and organized training documentation, participates in orientation for new hires, provides and coordinates training, and monitors staff training records. The role checks in regularly with new and existing staff, provides observations and quality assurance feedback to supervisors and the Director/Administrator, and maintains written or electronic communication logs and summaries. It also assists directly with individuals’ activities of daily living and other supports in accordance with their individualized program and behavior plans. The position works independently with minimal oversight and must understand and implement organizational policies and procedures, applicable Office of Long-Term Care regulations, individual program plans, and behavior support plans. It has no supervisory responsibilities. The employee must comply with applicable laws and regulations and follow HIPAA requirements for access to protected health information.

Requirements

Two years of related experience.
Valid Arkansas Driver's License and proof of insurability.
First Aid certification.
CPR certification.
CPI or similar behavior trainer certification, required within the first six months in the position.
Effective written and oral communication skills.
Ability to use or learn Microsoft Word, Microsoft Excel, Google, and other platforms used by ESA.
Ability to understand and implement organizational policies and procedures, applicable regulations, individual program plans, and behavior support plans.
Ability to work independently with minimal oversight and direction.
Ability to plan and organize work, solve problems, develop alternative solutions, communicate decision reasoning, listen and seek clarification, and complete work effectively.
Ability to perform the essential duties, with reasonable accommodations as applicable.

Nice To Haves

Bachelor’s degree.
Supervisory experience.

Responsibilities

Develop and maintain training materials for new hires and ongoing staff training, using strategies suited to staff with varying backgrounds and experience.
Maintain an organized process for documenting training and provide training documentation to Human Resources within 48 hours of completion.
Participate in bi-weekly CRC orientation for new hires.
Train DSPs on activities of daily living, feeding, cleaning, recreation and leisure engagement, functional communication systems, behavior plans, individualized goals, incident reporting, and care modifications resulting from changes in medical or treatment plans.
Check in with new staff at least every two weeks during their first 90 days to assess job knowledge and training needs, and report concerns to the appropriate supervisor and Director/Administrator.
Contact existing staff at least every 30 days to identify training needs and check progress on required quarterly training; report concerns to the Director/Administrator.
Provide supervisors and the Director/Administrator with feedback from staff observations and quality assurance monitoring.
Maintain a written or electronic log of staff contacts and communications, and send written communication summaries to the staff member’s DSP shift supervisor and the Director/Administrator.
Facilitate training for DSPs provided by other disciplines.
Keep orientation checklists and training materials current and consistent with best practices, policies, and procedures.
Become familiar with individuals served, including their ages, functionality, daily living needs, activities, and individualized and behavioral program plans, to support staff training.
Maintain a flexible schedule for training and observation across shifts, with the schedule set in advance biweekly and a minimum of two days off per week unless an adjustment is agreed upon.
Work independently and implement organizational policies and procedures, Office of Long-Term Care regulations, individual program plans, therapy and nursing plans, and behavior support plans.
Maintain required trainings and certifications.
Monitor DSP training records for timely completion of orientation, behavior management, in-person, annual, online, safe driver, CPR, and First Aid training; report delinquencies to the CRC Director/Administrator.
Assist individuals with activities of daily living and other supports as outlined in their program and behavior plans, including bathing, toileting, transfers, ambulation, grooming, exercise, therapy activities, feeding, cleaning, recreation and leisure, functional communication, behavior plan implementation, and promoting independence, productivity, and inclusion.
Assist with policy and procedure development as requested.
Maintain regular communication with other CRC departments and disciplines, including timely responses to email and phone calls.
Monitor compliance with applicable Easterseals Arkansas policies and procedures and report concerns to the program Director/Administrator.
Attend required program and agency-wide meetings and complete assigned tasks within expected time frames.
Comply with applicable federal, state, and local laws and regulations and follow requirements governing access to protected health information.