DIRECT SUPPORT PROFESSIONAL TEAM LEAD

Citizen Advocates, Inc.•Village of Chateaugay, NY

1d•$18 - $23•Onsite

About The Position

The Direct Support Professional Team Lead trains and supervises Direct Support Professional staff during a shift, ensures individuals’ health, safety, and welfare, enhances their quality of life, and supports community inclusion. The role organizes and delegates shift duties, makes decisions about unanticipated events, coordinates staff breaks, provides on-site onboarding and training, and determines when to contact the nurse or administrator on call. The Team Lead has overall responsibility for client programming and care. Duties include assisting residents with personal care, providing first aid and nursing assistance as appropriate, supporting daily living skills, lifting and transferring residents as prescribed, monitoring and dispensing medications according to physician orders, and implementing programming and behavior or crisis-management plans. The role maintains staffing ratios, communicates programming and care information, participates in meetings and training, and completes accurate and timely documentation. Additional duties include helping maintain the residence, following universal precautions and agency policies, protecting client confidentiality, demonstrating Citizen Advocates’ cultural beliefs, and representing the organization professionally. The position is based at Church Street Community Living in Chateaugay, New York. The residence operates 24 hours a day, seven days a week; the supervisor determines the schedule to meet operational needs, and hours may vary. Travel is required as needed, primarily for hospital visits, and may be as far as Albany, New York.

Requirements

High school diploma; or GED and three years of experience working with people with developmental disabilities or mental health needs.
Ability to lift 50 pounds.
Ability to move intermittently throughout the day and provide personal care to clients.
Ability to work in stressful situations and in a team environment.
Demonstrate confidentiality, putting individuals first, building and maintaining positive relationships, professionalism, ethical conduct, organization, and patience.
Flexibility with scheduling.

Responsibilities

Supervise all Direct Support Professionals during the shift.
Organize shift duties and delegate tasks to staff based on ability and available time.
Make decisions about unanticipated occurrences during the shift.
Help determine when to contact the nurse or administrator on call.
Schedule staff breaks.
Provide on-site onboarding, training, and support.
Assist residents with personal care while maintaining appropriate privacy.
Provide first aid and nursing assistance as necessary or as requested, and report nursing and medical needs to a supervisor as needed.
Assess and instruct residents in daily living skills.
Lift, transfer, and position residents as prescribed.
Monitor and dispense medications and follow physician orders.
Provide programming as written by the Program Coordinator.
Demonstrate cultural beliefs in daily interactions.
Communicate programming information to the Program Coordinator and Residence Manager as needed.
Ensure staffing ratios are met at all times.
Use the least restrictive prompting and follow written behavior and crisis-management plans.
Participate in staff, team, and residence meetings.
Attend appropriate training and maintain required certifications.
Complete timely and accurate documentation of programming, client care, and medical information as required.
Assist with residence cleanliness and upkeep as instructed.
Follow universal precautions, agency policies, and procedures.
Protect client confidentiality and professionally represent Citizen Advocates, Inc. with families, organizations, and the community.
Demonstrate Citizen Advocates’ cultural beliefs and encourage a supportive workplace environment.
Travel as needed, primarily for hospital visits, including travel as far as Albany, New York.
Perform other related duties as assigned.