DIRECT SUPPORT PROFESSIONAL TEAM LEAD
About The Position
The Direct Support Professional Team Lead trains and supervises Direct Support Professional staff during a shift and has overall responsibility for residents’ programming and care. The role supports residents’ health, safety, welfare, quality of life, and inclusion in the community. The Team Lead organizes and delegates shift duties, makes decisions about unanticipated events, coordinates staff breaks, and provides on-site onboarding, training, and support. The position also assists residents with personal care and daily living skills, follows programming and care plans, supports medication administration as directed, and ensures staffing ratios are met. The Team Lead maintains accurate documentation, attends meetings and required training, helps maintain the residence, protects confidentiality, and represents Citizen Advocates professionally. The work takes place in a community living program that operates 24 hours a day, seven days a week; schedules are set by a supervisor and may vary according to organizational needs. Travel is required as needed, mostly for hospital visits, and may be as far as Albany, New York.
Requirements
- High school diploma, or GED and three years of experience working with people with developmental disabilities or mental health needs.
- Ability to lift 50 pounds, move intermittently throughout the day, provide personal care to clients, work in stressful situations, and work in a team environment.
- Maintain required certifications and attend appropriate training in accordance with agency personnel policies.
Responsibilities
- Supervise Direct Support Professional staff during the shift.
- Organize shift duties and delegate tasks according to staff ability and available time.
- Make decisions about unanticipated occurrences and help determine when to contact the nurse or administrator on call.
- Schedule staff breaks.
- Provide on-site onboarding, training, and support.
- Assist residents with personal care while maintaining appropriate privacy.
- Provide first aid and nursing assistance as necessary or as requested by a nurse or supervisor, and report medical or nursing needs to a supervisor as needed.
- Assess and instruct residents in daily living skills.
- Lift, transfer, and position residents as prescribed.
- Monitor and dispense medications and follow physicians’ orders.
- Provide programming as written by the Program Coordinator.
- Communicate programming information to the Program Coordinator and Residence Manager as needed.
- Ensure staffing ratios are met at all times.
- Use the least restrictive prompting and follow written behavior and crisis management plans.
- Participate in staff, team, and residence meetings and attend required training while maintaining required certifications.
- Complete timely and accurate documentation of programming, client care, and medical information as required.
- Assist with residence cleanliness and upkeep as instructed and follow universal precautions.
- Protect client confidentiality and represent Citizen Advocates professionally with families, organizations, and the community.
- Follow program policies and procedures, demonstrate the organization’s cultural beliefs, and encourage a supportive workplace.
- Demonstrate flexibility with scheduling and perform related duties as assigned.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
