Direct Support Professional Academic Success Coach (Grant-Funded)

Onondaga Community College•Syracuse, NY

About The Position

Onondaga Community College is seeking a part-time Direct Support Professional (DSP) Academic Success Coach to support DSPs working in the field as they pursue credit-bearing microcredentials and national certification from the National Alliance for Direct Support Professionals (NADSP). In partnership with faculty, the coach advises and mentors students through coursework, required written assignments for NADSP certification, and use of the NADSP e-badge learning management system. This position is grant-funded; the grant runs through December 31, 2027.

Requirements

  • Associate's degree or higher from a college, university, or foreign equivalent in a related field of study.
  • Ability to tutor online using a variety of software applications.
  • Patience, positivity, empathy, and confidentiality.
  • Active listening, problem-solving, and time-management skills.
  • Flexibility, adaptability, dependability, and willingness to learn.
  • Leadership and computer skills.
  • Respect for differences.

Nice To Haves

  • Prior experience working with students one-on-one or in small groups.
  • Experience working with diverse populations, including English-language learners.

Responsibilities

  • Serve as an academic resource for DSP microcredential students completing badges required for NADSP national licensure.
  • Assist students with course registration for microcredentials when requested by the Student Success Specialist and program faculty.
  • Advise students nearing microcredential completion about pursuing the Human Services AS degree and refer them to Financial Aid as needed.
  • Identify at-risk students and develop interventions, working with campus personnel such as navigators, tutors, and counselors, faculty, and students.
  • Recruit DSPs into the program through local agencies as needed, including presenting to agencies, speaking with prospective students individually and in groups, and collaborating with Admissions.
  • Process Microcredential Interest/Request Forms submitted by prospective or current DSP microcredential students.
  • Maintain up-to-date electronic reports of activities.
  • Participate in periodic training and staff meetings.
  • Perform related work as required.
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