Academic Success Coach

Loyola Marymount University•Westchester, FL

3d•Onsite

About The Position

The Academic Success Coach provides one-on-one and small-group academic support for Loyola Marymount University students seeking to develop core learning habits, manage time, and improve study skills. Based in the Academic Resource Center within Research and Academic Engagement, the coach uses an evidence- and goal-based approach to support students. The position reports to the Director of the Academic Resource Center. The coach provides individualized academic coaching, facilitates workshops and group activities, develops student-facing resources and services related to retention and persistence, and connects students with campus resources when needs extend beyond academic coaching. The role also supports assessment and data collection, may oversee graduate student coaches, and collaborates with university partners. The position is fully in person and may involve representing LMU and Research and Academic Engagement at campus and professional events.

Requirements

Typically, a master’s degree or higher in educational psychology, clinical psychology, counseling, or a related field.
Three years of related job experience.
Demonstrated knowledge of teaching methodologies, classroom instruction, and tutoring, including prior experience at a college or university learning center.
Demonstrated understanding of student development, particularly the transition of first-year students to college.
Exemplary written and oral communication skills, including preparing comprehensive reports and executive summaries incorporating complex, highly technical information.
Ability to compose effective, error-free correspondence and maintain detailed, accurate records.
Understanding of computer software, including Microsoft Office and Excel, and programs related to training students and staff in software use.
Ability to work in a dynamic, team-oriented environment, with strong interpersonal, communication, and organizational skills.
Ability to work effectively with diverse groups, including students, faculty, administration, and staff.
Ability and expectation to continue upgrading knowledge, skills, and abilities to keep abreast of trends, regulations, and policies.

Nice To Haves

Supervisory experience with students or graduate students.
Understanding of assessment and data management.

Responsibilities

Provide one-on-one academic coaching to help students identify academic goals, develop actionable plans, and strengthen skills in time management, planning and prioritization, organization, active learning, reading and note-taking, exam preparation, metacognition, and self-monitoring.
Respond to walk-in student requests as needed.
Facilitate workshops and group support activities on academic success coaching and active learning, supporting academic engagement and transfer of skills across courses, particularly for first-year students, transfer students, and students referred through CARE plans or academic probation success plans.
Develop and deliver Academic Resource Center student-facing resources and services related to retention and persistence.
Help students identify campus resources when their needs are beyond the scope of academic coaching.
Oversee Academic Success assessment and data collection, and assist with assessment rollout, dissemination, data collection, and management.
Oversee graduate students serving as academic success coaches as needed and appropriate.
Collaborate with university partners, including academic advising areas, Disability Support Services, and Student Psychological Services.
Represent LMU and Research and Academic Engagement at campus events, within the LMU community, and at professional organizations or associations; serve on committees as required.
Use Microsoft Office, Qualtrics, online productivity software, Brightspace, Terminal4, and ARC platforms such as WC Online for scheduling, tracking, and assessment.
Perform other duties as assigned or requested.
Exhibit behavior that supports the university’s mission, vision, and values; communicate and act with professional, responsible, accountable, and ethical conduct; and demonstrate outstanding customer service.