Academic Success Coach
About The Position
The Dual Enrollment Student Success Coach advances student access, persistence, and completion by providing proactive advising, academic coaching, and case management to high school students enrolled in NSCC college coursework. The position manages students from onboarding through completion, monitors academic progress, and provides timely interventions. It also supports recruitment, application, onboarding, enrollment, registration, grant eligibility, and orientation activities; serves as a liaison between NSCC and K–12 partners; and maintains student records and analyzes data to inform interventions and program improvement. The role is performed from the assigned campus or work location. This is a grant-funded position anticipated to continue through December 31, 2028, subject to continued grant funding.
Requirements
- Bachelor’s degree in education, counseling, student affairs, academic affairs, or a related field.
- Two years of experience delivering direct support or services to students.
- Ability to work collaboratively and communicate with a wide range of stakeholders, including students, parents, and educators.
- Proficiency in data analysis and report preparation.
- Strong problem-solving skills and ability to manage multiple tasks and meet deadlines.
- Familiarity with state and federal regulations related to dual enrollment and secondary/postsecondary education.
- Strong initiative and ability to work effectively independently and in groups.
- Excellent organizational and multitasking skills.
- Proficiency in Microsoft Office Suite and student information systems.
- Ability to travel to partner high schools and meetings as required.
- Occasional evening or weekend work may be necessary for events or outreach activities.
Nice To Haves
- Master’s degree in Higher Education or a related field.
- Three years of experience in student success or dual enrollment programs.
Responsibilities
- Manage a caseload of dual enrollment students from onboarding through completion.
- Monitor academic progress using early alert systems and provide timely interventions.
- Conduct proactive outreach and advising sessions to support persistence and completion.
- Provide advising aligned to guided pathways and program maps.
- Assist students in developing individualized education and career plans.
- Coach students in college readiness skills and effective study strategies.
- Support recruitment, application, onboarding, and enrollment processes.
- Assist with course registration in alignment with prerequisites and program requirements.
- Assist with dual enrollment grant applications and eligibility requirements.
- Deliver orientation sessions and participate in recruitment events.
- Serve as a liaison between NSCC and K–12 partners.
- Collaborate with high school staff to monitor student performance.
- Maintain accurate student records in information systems.
- Analyze student data to inform interventions and program improvement.
- Perform job duties from the assigned campus or work location.
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What This Job Offers
Job Type
Full-time
