Direct Support Professional 3 (DSP3)

Bridgewell•Haverhill, MA

About The Position

Bridgewell seeks a Direct Support Professional to support people with developmental, physical, and psychiatric disabilities in a residential program. The role provides daily assistance, supervision, and skills training in activities of daily living at home and in the community. People receiving services may need physical assistance or accommodations. Staff may receive specialized training and may be required to maintain certifications or credentials for enhanced supervision and interventions, including behavioral support or enhanced medical care. The scheduled shift is Wednesday, Thursday, and Saturday from 3:00 p.m. to 11:00 p.m., for 24 hours per week. The position includes supporting people’s independence and decision-making, assisting with medical, clinical, and financial needs, transporting people to activities, completing documentation and household duties, and following applicable regulations and Bridgewell policies. Staff also maintain required training and certifications, build positive relationships with stakeholders, participate in meetings, and may serve in a designated safety or human-rights role.

Requirements

  • High school diploma or GED, or at least five years of verified experience in the same position.
  • Excellent written and oral communication skills for producing clear, articulate documentation.
  • Excellent organizational and problem-solving skills.
  • Computer literacy, including proficiency with Microsoft products such as email, Word, and Excel, and agency web-based applications.
  • Ability to drive a large and/or wheelchair van.
  • Valid U.S. driver’s license and at least one year of driving experience in the United States.
  • Ability to climb stairs and physically assist people, including people weighing more than 200 pounds, with movement, bathroom routines, transfers, and physical, behavioral, or medical interventions.
  • Ability to drive a 12-passenger van.
  • Acceptable CORI results according to Bridgewell policy.

Nice To Haves

  • At least one year of experience working with people with developmental or psychiatric disabilities is preferred.

Responsibilities

  • Support people with activities of daily living and provide skills training, supervision, and assistance during assigned hours.
  • Create opportunities for people receiving services to make decisions, develop skills, and foster independence.
  • Provide services in accordance with DDS, DMH, MassHealth, HUD, DPH, CARF, and other applicable standards and Bridgewell policies and procedures.
  • Assist people with medical, clinical, and financial needs.
  • Transport and accompany people to medical, recreational, and other activities outside the program as needed.
  • Maintain daily progress notes, shift checklists, shift assignments, and other required documentation.
  • Complete assigned household cleaning duties.
  • Conduct steady care calls for awake overnight shifts, as applicable.
  • Help people access community resources and recreational opportunities.
  • Administer medications according to MAP regulations, as applicable.
  • Maintain mandatory training certifications, including applicable FA/CPR, PABC, and MAP certifications, and other required program trainings.
  • Develop positive relationships with guardians, family members, and other stakeholders.
  • Serve as the program’s designated Fire Safety Officer, Safety Coordinator, or Human Rights Officer.
  • Comply with Bridgewell’s Safety Checks Policy.
  • Attend and participate in program staff meetings and supervision meetings.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • Generous paid time off, including the employee’s birthday off.
  • Collaborative work environment that values new insight and personal contributions.
  • Training and development opportunities across more than one hundred programs.
  • Additional compensation for on-call rotations.
  • Professional development and growth opportunities.
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