Direct Support Professional 3 (DSP3) - Department 370

Bridgewell • Danvers, MA

20d • $22 - $22

About The Position

Bridgewell’s Direct Support Professional provides support and assistance to people with developmental, physical, and psychiatric disabilities according to the needs of the assigned residential program. The role supports people who need daily intervention, supervision, and skills training in activities of daily living at home and in the community. Some people served may need physical assistance or accommodations. Staff receive specialized training and must pass training for enhanced supervision or interventions related to multiple disabilities, including behavioral support or enhanced medical care. Depending on the program, staff may need specialized certifications or credentials, training in PABC or ABA techniques, or advanced training in autism, behavioral support, or healthcare.

The position is scheduled Sunday 3:00 p.m.–11:00 p.m., Monday 4:00 p.m.–11:00 p.m., Tuesday 3:30 p.m.–11:00 p.m., and Saturday 3:00 p.m.–11:00 p.m., for 30.5 hours per week. The role includes supporting daily living and independence, assisting with medical, clinical, and financial needs, providing transportation and community access, documenting services, maintaining the household, administering medication as applicable, and meeting program and regulatory requirements. Staff also maintain required certifications and training, build relationships with stakeholders, and may serve in designated safety or human-rights roles.

The position requires a high school diploma or GED, or at least five years of verified experience in the same position. At least one year of experience working with people with developmental or psychiatric disabilities is preferred. Candidates need strong communication, organization, and problem-solving skills; computer proficiency with Microsoft products and agency web applications; and a valid U.S. driver’s license with at least one year of U.S. driving experience. The role requires the ability to drive a large or wheelchair van, including a 12-passenger van, and to meet the stated physical demands of residential support work.

Bridgewell offers medical, dental, and vision benefits; paid time off including the employee’s birthday; additional compensation for on-call rotations; and training, professional development, and growth opportunities. Acceptable CORI results are required under Bridgewell policy. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions, subject to the needs of the people served and safety considerations.

Requirements

• High school diploma or GED, or at least five years of verified experience in the same position.
• Excellent written and oral communication skills for clear, articulate documentation.
• Excellent organizational and problem-solving skills.
• Computer literacy, including proficiency with Microsoft products such as Email, Word, and Excel, and agency web-based applications.
• Ability to drive a large and/or wheelchair van, including a 12-passenger van.
• Valid U.S. driver’s license and at least one year of driving experience in the United States.
• Ability to meet the physical demands of residential support work, including climbing stairs, assisting people with movement and personal-care routines, and lifting, balancing, or physically intervening as needed.
• Acceptable CORI results according to Bridgewell policy.

Nice To Haves

• At least one year of experience working with people with developmental or psychiatric disabilities is preferred.
• Specialized certifications, credentials, or training in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare, depending on program needs.

Responsibilities

• Provide skills training and assistance with activities of daily living during assigned hours.
• Create opportunities for people served to make decisions, develop skills, and foster independence.
• Provide services in accordance with applicable DDS, DMH, MassHealth, HUD, DPH, and CARF standards and Bridgewell policies and procedures.
• Assist people served with medical, clinical, and financial needs.
• Transport and accompany people served to medical, recreational, and other activities outside the program as needed.
• Maintain daily progress notes, shift checklists, shift assignments, and other required documentation.
• Complete assigned household cleaning duties.
• Conduct steady care calls according to guidelines for applicable awake overnight shifts.
• Assist people served with accessing community resources and recreational opportunities.
• Administer medications according to MAP regulations, as applicable.
• Maintain mandatory certifications and trainings, including FA/CPR, PABC, and MAP, as applicable, and any additional program or agency requirements.
• Develop positive relationships with guardians, family members, and other stakeholders.
• Serve as the program’s designated Fire Safety Officer, Safety Coordinator, or Human Rights Officer.
• Comply with Bridgewell’s Safety Checks Policy.
• Attend and participate in program staff meetings and supervision meetings.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• Generous paid time off, including the employee’s birthday.
• Additional compensation for on-call rotations.
• Training and development opportunities.
• Professional development and growth opportunities.
• Collaborative work environment that values new insight and personal contributions.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED