Direct Support Professional 3 (DSP3) - Department 220

Bridgewell•Andover, MA
•$22 - $22•Onsite

About The Position

Bridgewell is a social and human services organization supporting people with disabilities and other life challenges through community housing, day programs, outpatient treatment, recovery services, education, and employment training. Its mission is to inspire hope and empower people experiencing life challenges to achieve their fullest potential. The Direct Support Professional provides support and assistance to people with developmental, physical, and psychiatric disabilities according to the needs of the assigned residential program. The role includes daily intervention, supervision, and skills training in activities of daily living, both at home and in the community. People supported may need physical assistance or accommodations. Staff receive specialized training and may need specialized certifications or credentials for enhanced supervision and interventions, including behavioral support or enhanced medical care. This position is scheduled Sunday through Thursday, 3:00 PM to 11:00 PM, for 40 hours per week. The employee must maintain required training and certifications, follow applicable regulatory standards and Bridgewell policies, and meet the physical requirements of assisting people with a range of care needs.

Requirements

  • High school diploma or GED, or at least five years of verified experience in the same position.
  • Excellent written and oral communication skills for clear and articulate documentation.
  • Excellent organizational and problem-solving skills.
  • Computer literacy, including proficient use of Microsoft products such as Email, Word, and Excel, and agency web-based applications.
  • Ability to drive a large and/or wheelchair van.
  • Valid U.S. driver's license and at least one year of driving experience in the United States.
  • Ability to meet the position's physical demands, including climbing stairs, assisting people with mobility and personal care, and providing lifting, balanced support, or physical intervention when required.
  • Ability to drive a 12-passenger van.
  • Acceptable CORI results according to Bridgewell policy.

Nice To Haves

  • At least one year of experience working with people with developmental or psychiatric disabilities.

Responsibilities

  • Provide support and skills training in activities of daily living during assigned hours.
  • Create opportunities for people supported to make decisions, develop skills, and foster independence.
  • Provide services in accordance with applicable DDS, DMH, MassHealth, HUD, DPH, and CARF standards and Bridgewell policies and procedures.
  • Assist with medical, clinical, and financial needs.
  • Transport and accompany people to medical, recreational, and other activities outside the program as needed.
  • Maintain progress notes, shift checklists, assignments, and other required documentation.
  • Complete assigned household cleaning duties.
  • Conduct steady care calls according to guidelines on applicable awake overnight shifts.
  • Assist people supported with accessing community resources and recreational opportunities.
  • Administer medications according to MAP regulations, as applicable.
  • Maintain mandatory certifications and training, including applicable FA/CPR, PABC, and MAP training, as well as other program-mandated training.
  • Develop positive relationships with guardians, family members, and other stakeholders.
  • Serve as the program's Fire Safety Officer, Safety Coordinator, or Human Rights Officer, as assigned.
  • Comply with Bridgewell's Safety Checks Policy.
  • Attend and participate in program staff and supervision meetings.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • Generous paid time off, including the employee's birthday.
  • Collaborative work environment that values new insight and personal contributions.
  • Training and development opportunities across more than one hundred programs.
  • Additional compensation for on-call rotations.
  • Professional development and growth opportunities.
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