Direct Support Professional 3 (DSP3)

Bridgewell•Littleton, MA

About The Position

Bridgewell is seeking a Direct Support Professional to support people with developmental, physical, and psychiatric disabilities in a residential program. The role provides daily intervention, supervision, and skills training in activities of daily living at home and in the community. People supported may need physical assistance or accommodations. Depending on program needs, staff may receive specialized training and may need certifications or advanced training in areas such as PABC, ABA, autism, behavioral support, or healthcare. The scheduled hours are Sunday 9:00 a.m.–3:00 p.m., Monday and Tuesday 3:00 p.m.–10:00 p.m., and Saturday 9:00 a.m.–2:00 p.m., for 25 hours per week. Staff provide practical, medical, clinical, and financial support; help people make decisions and develop independence; and follow applicable regulatory requirements and Bridgewell policies. The role also includes transportation, documentation, household tasks, medication administration where applicable, maintaining required training and certifications, and working with families, guardians, and other stakeholders. The position requires a high school diploma or GED, or at least five years of verified experience in the same position. A valid U.S. driver's license and at least one year of U.S. driving experience are required, along with the ability to drive a large and/or wheelchair van. The job involves substantial physical assistance, including helping people with mobility and personal care. Bridgewell requires acceptable CORI results. Compensation is described as an hourly rate, with the actual amount determined by factors including seniority, education, training, experience, and certifications.

Requirements

  • High school diploma or GED, or at least five years of verified experience in the same position.
  • Valid U.S. driver's license and at least one year of driving experience in the United States.
  • Ability to drive a large and/or wheelchair van, including a 12-passenger van.
  • Excellent written and oral communication skills for clear, articulate documentation.
  • Strong organizational and problem-solving skills.
  • Computer literacy, including proficiency with Microsoft products such as Email, Word, and Excel, and agency web-based applications.
  • Ability to meet the physical demands of the position, including climbing stairs; assisting people with movement and personal care; and lifting, balancing, or physically intervening as needed.
  • Acceptable CORI results according to Bridgewell policy.

Nice To Haves

  • At least one year of experience working with people with developmental or psychiatric disabilities is preferred.
  • Specialized certifications or training in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare may be required depending on the program.

Responsibilities

  • Provide skills training and assistance with activities of daily living during assigned day, evening, or overnight hours.
  • Create opportunities for people supported to make decisions, develop skills, and foster independence.
  • Deliver services in accordance with applicable regulatory standards and Bridgewell policies and procedures.
  • Assist people supported with medical, clinical, and financial needs.
  • Transport and accompany people to medical, recreational, and other activities outside the program as needed.
  • Maintain daily progress notes, shift checklists, shift assignments, and other required documentation.
  • Complete assigned household cleaning duties.
  • Conduct steady care calls when working an applicable awake overnight shift.
  • Help people access community resources and recreational opportunities.
  • Administer medications according to MAP regulations, as applicable.
  • Maintain mandatory and program-required training certifications, including applicable FA/CPR, PABC, and MAP certifications.
  • Develop positive relationships with guardians, family members, and other stakeholders.
  • Serve as the program's Fire Safety Officer, Safety Coordinator, or Human Rights Officer, as assigned.
  • Comply with Bridgewell's Safety Checks Policy.
  • Attend and participate in program staff meetings and supervision meetings.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • Paid time off, including the employee's birthday.
  • Collaborative work environment that values new insight and personal contributions.
  • Training and development opportunities.
  • Additional compensation for on-call rotations.
  • Professional development and growth opportunities.
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