Direct Support Professional 2 (DSP 2)

Bridgewell•Saugus, MA

About The Position

Bridgewell is seeking a Direct Support Professional to support people with developmental, physical, and psychiatric disabilities in a residential program. The role provides daily intervention, supervision, and skills training in activities of daily living, helping people manage in their home and community. Some people may require physical assistance or accommodations. Staff receive specialized training and may need certifications or training in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare, depending on program needs. The schedule is Sunday 9:00 a.m.–11:00 p.m., Friday 3:00 p.m.–11:00 p.m., and Saturday 9:00 a.m.–3:00 p.m., for 28 hours per week. Employees must maintain required training and certifications, and the role requires acceptable CORI results. Bridgewell describes its work environment as collaborative and offers training and development opportunities across its programs.

Requirements

  • High school diploma or GED, or at least five years of verified experience in the same position.
  • Excellent written and oral communication skills for preparing clear, articulate documents.
  • Excellent organizational and problem-solving skills.
  • Computer literacy, including proficiency with Microsoft products such as email, Word, and Excel, and agency web-based applications.
  • Ability to drive a large and/or wheelchair van.
  • Valid U.S. driver's license and at least one year of driving experience in the United States.
  • Ability to meet the physical demands of residential care, including climbing stairs, assisting people with movement and personal care, lifting or moving as needed, and providing physical support or interventions.
  • Ability to drive a 12-passenger van.
  • Acceptable CORI results according to Bridgewell policy.

Nice To Haves

  • At least one year of experience working with people with developmental or psychiatric disabilities is preferred.
  • Specialized certifications, credentials, or training in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare may be required depending on program needs.

Responsibilities

  • Support people in activities of daily living during assigned day, evening, or overnight hours.
  • Create opportunities for people to make decisions, develop skills, and foster independence.
  • Provide services in accordance with applicable regulatory standards and Bridgewell policies and procedures.
  • Assist with medical, clinical, and financial needs.
  • Transport and accompany people to medical, recreational, and other activities outside the program as needed.
  • Maintain daily progress notes, shift checklists, shift assignments, and other required documentation.
  • Complete assigned household cleaning duties.
  • Conduct steady care calls according to guidelines for applicable awake overnight shifts.
  • Help people access community resources and recreational opportunities.
  • Administer medications according to MAP regulations, as applicable.
  • Maintain mandatory and program-required training certifications, including applicable FA/CPR, PABC, and MAP certifications.
  • Develop positive relationships with guardians, family members, and other stakeholders.
  • Serve as the program's Fire Safety Officer, Safety Coordinator, or Human Rights Officer, as assigned.
  • Comply with Bridgewell's Safety Checks Policy.
  • Attend and participate in program staff and supervision meetings.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • Paid time off, including the employee's birthday.
  • Collaborative work environment that values new insight and personal contributions.
  • Training and development opportunities.
  • Additional compensation for on-call rotations.
  • Opportunities for professional development and growth.
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