Direct Support Professional 2 (DSP 2)

Bridgewell • Salisbury, MA

9d

About The Position

Bridgewell is hiring a Direct Support Professional to support people with developmental, physical, and psychiatric disabilities in a residential program. The role provides daily intervention, supervision, and skills training in activities of daily living while supporting people to manage their home environment and participate in the community. Some people may need physical assistance or accommodations. Staff receive and must pass specialized training for enhanced supervision or interventions, which may involve behavioral support or enhanced medical care. Depending on program needs, staff may need specialized certifications or training in areas such as PABC, ABA, autism, behavioral support, or healthcare.

The schedule is Sunday, Monday, and Friday from 9:00 a.m. to 5:00 p.m., and Saturday from 9:00 a.m. to 11:00 p.m., totaling 38 hours per week. The role includes supporting daily living, health and clinical needs, community access, transportation, documentation, household tasks, medication administration when applicable, and compliance with regulatory requirements and Bridgewell policies. Staff also maintain required training and certifications, build relationships with families and other stakeholders, participate in meetings and supervision, and may serve in designated safety or human rights roles.

Bridgewell provides social and human services through community housing, day programs, outpatient treatment, recovery services, education, and employment training. The organization describes its mission as inspiring hope and empowering people experiencing life challenges to achieve their fullest potential.

Requirements

• High school diploma or GED, or at least five years of verified experience in the same position.
• Excellent written and oral communication skills for producing clear, articulate documentation.
• Excellent organizational and problem-solving skills.
• Computer literacy, including proficiency with Microsoft products such as Email, Word, and Excel, and agency web-based applications.
• Ability to drive a large and/or wheelchair van.
• Valid U.S. driver's license and at least one year of driving experience in the United States.
• Ability to climb stairs and physically assist people with movement and personal care, including toileting, bathing, transfers to and from wheelchairs, and physical, behavioral, or medical interventions.
• Ability to assist people who may weigh more than 200 pounds and to perform lifting, balanced support, or other physical assistance as needed.
• Ability to drive a 12-passenger van.
• Acceptable CORI results according to Bridgewell policy.
• Ability to obtain and maintain mandatory and program-required training certifications.

Nice To Haves

• At least one year of experience working with people with developmental or psychiatric disabilities is preferred.
• Specialized certifications, credentials, or training in PABC, ABA techniques, autism, behavioral support, or healthcare may be required depending on program needs.

Responsibilities

• Provide skills training and assistance with activities of daily living during assigned hours.
• Create opportunities for people receiving services to make decisions, develop skills, and foster independence.
• Deliver services in compliance with applicable DDS, DMH, MassHealth, HUD, DPH, and CARF standards, as well as Bridgewell policies and procedures.
• Assist with medical, clinical, and financial needs.
• Transport and accompany people to medical, recreational, and other activities outside the program as needed.
• Maintain daily progress notes, shift checklists, shift assignments, and other required documentation.
• Complete assigned household cleaning duties.
• Conduct steady care calls on awake overnight shifts, as applicable.
• Assist people with accessing community resources and recreational opportunities.
• Administer medications according to MAP regulations, as applicable.
• Maintain mandatory training certifications, including applicable FA/CPR, PABC, and MAP certifications, and other program-required training.
• Develop positive relationships with guardians, family members, and other stakeholders.
• Serve as the program's designated Fire Safety Officer, Safety Coordinator, or Human Rights Officer.
• Comply with Bridgewell's Safety Checks Policy.
• Attend and participate in program staff and supervision meetings.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• Generous paid time off, including the employee's birthday off.
• Collaborative work environment that values new insight and personal contributions.
• Training and development opportunities across more than one hundred programs.
• Additional compensation for on-call rotations.
• Professional development and growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED