Direct Support Professional 2 (DSP 2)

Bridgewell • Saugus, MA

11d

About The Position

Bridgewell’s Direct Support Professional provides support and assistance to people with developmental, physical, and psychiatric disabilities in a residential program. The role supports individuals who may need daily intervention, supervision, and skills training in activities of daily living at home and in the community. Individuals may require physical assistance or accommodations. Staff receive and must pass specialized training for enhanced supervision or interventions addressing multiple disabilities, which may include behavioral support or enhanced medical care. Specialized certifications, credentials, or training may be required, including PABC or ABA techniques and advanced training in autism, behavioral support, or healthcare.

The position is scheduled Sunday through Thursday, 3:00 p.m. to 11:00 p.m., for 40 hours per week. The employee supports individuals’ independence and decision-making, attends to medical, clinical, and financial needs, and provides transportation and community access. The role also includes documentation, household tasks, medication administration when applicable, maintaining required training and certifications, relationship-building with families and stakeholders, and program safety responsibilities.

Bridgewell provides social and human services through community housing, day programs, outpatient treatment, recovery services, education, and employment training. The organization describes its mission as inspiring hope and empowering people experiencing life challenges to achieve their fullest potential. Reasonable accommodations may be made for qualified individuals with disabilities, subject to the needs of the people served and applicable safety considerations. Employment requires acceptable CORI results under Bridgewell policy.

Requirements

• High school diploma or GED, or at least 5 years of verified experience in the same position.
• Excellent written and oral communication skills for clear, articulate documentation.
• Excellent organizational and problem-solving skills.
• Computer literacy, including proficiency with Microsoft products such as email, Word, and Excel, and agency web-based applications.
• Ability to drive a large and/or wheelchair van.
• Valid U.S. driver’s license and at least 1 year of driving experience in the United States.
• Ability to climb stairs and physically assist people served, including individuals who may weigh more than 200 pounds, with movement and daily care such as toileting, tub or shower entry and exit, and wheelchair transfers.
• Ability to provide lifting, balanced support, and physical intervention in some scenarios, and to perform additional lifting or moving as needed for daily living activities.
• Ability to drive a 12-passenger van.
• Acceptable CORI results according to Bridgewell policy.

Nice To Haves

• At least 1 year of experience working with people with developmental or psychiatric disabilities is preferred.
• Specialized certifications, credentials, or training such as PABC or ABA techniques, and advanced training in autism, behavioral support, or healthcare, as required by the program.

Responsibilities

• Provide support and skills training in activities of daily living during assigned hours.
• Create opportunities for people served to make decisions, develop skills, and foster independence.
• Deliver services in accordance with applicable DDS, DMH, MassHealth, HUD, DPH, and CARF standards and Bridgewell policies and procedures.
• Assist people served with medical, clinical, and financial needs.
• Transport and accompany people served to medical, recreational, and other activities outside the program as needed.
• Maintain daily progress notes, shift checklists, shift assignments, and other required documentation.
• Complete assigned household cleaning duties.
• Conduct steady care calls according to guidelines for applicable awake overnight shifts.
• Help people served access community resources and recreational opportunities.
• Administer medications according to MAP regulations, as applicable.
• Maintain mandatory training certifications, including applicable FA/CPR, PABC, and MAP certifications, and other program-required training.
• Develop positive relationships with guardians, family members, and other stakeholders.
• Serve as the program’s designated Fire Safety Officer, Safety Coordinator, or Human Rights Officer.
• Comply with Bridgewell’s Safety Checks Policy.
• Attend and participate in program staff and supervision meetings.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• Generous paid time off, including the employee’s birthday.
• Collaborative work environment that values new insight and personal contributions.
• Training and development opportunities across more than one hundred programs.
• Additional compensation for on-call rotations.
• Professional development and growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED