Direct Support Professional 2 (DSP 2)

Bridgewell•Danvers, MA

About The Position

The Direct Support Professional provides support and assistance to people with developmental, physical, and psychiatric disabilities according to the needs of the assigned residential program. The role supports individuals who may need daily intervention, supervision, and skills training in activities of daily living at home and in the community. Individuals may require physical assistance or accommodations. Staff receive and must pass specialized training for enhanced supervision or interventions addressing multiple disabilities, which may include behavioral support or enhanced medical care. Specialized certifications, credentials, or training may be required in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare. The schedule is Saturday and Sunday, 5:00 p.m.–11:00 p.m. (12 hours per week). The role includes supporting individuals’ daily living skills, independence, health and other needs, community participation, documentation, household tasks, and compliance with applicable regulatory standards and Bridgewell policies. Staff may administer medications under MAP regulations when applicable and may serve as a program Fire Safety Officer, Safety Coordinator, or Human Rights Officer. The position requires a high school diploma or GED, or at least five years of verified experience in the same position. A minimum of one year of experience working with people with developmental or psychiatric disabilities is preferred. Applicants need strong written and oral communication, organization, problem-solving, and computer skills, as well as a valid U.S. driver’s license and at least one year of U.S. driving experience. The role requires the ability to drive a large or wheelchair van and meet physical demands that include assisting people with movement and personal care, lifting or moving as needed, climbing stairs, and driving a 12-passenger van. Acceptable CORI results are required according to Bridgewell policy.

Requirements

  • High school diploma or GED, or at least five years of verified experience in the same position.
  • Excellent written and oral communication skills for clear, articulate documentation.
  • Excellent organizational and problem-solving skills.
  • Computer literacy, including proficiency with Microsoft products such as Email, Word, and Excel, and agency web-based applications.
  • Ability to drive a large and/or wheelchair van.
  • Valid U.S. driver’s license and at least one year of driving experience in the United States.
  • Ability to climb stairs; physically assist individuals with movement and personal care, including individuals often weighing more than 200 pounds; provide lifting, balanced support, and physical intervention when needed; and drive a 12-passenger van.
  • Acceptable CORI results according to Bridgewell policy.
  • Ability to complete and pass specialized training required for enhanced supervision or interventions.

Nice To Haves

  • At least one year of experience working with people with developmental or psychiatric disabilities is preferred.
  • Specialized certifications, credentials, or training in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare may be required depending on program needs.

Responsibilities

  • Provide support and skills training in activities of daily living during assigned shifts.
  • Create opportunities for individuals to make decisions, develop skills, and foster independence.
  • Deliver services in accordance with applicable regulatory standards and Bridgewell policies and procedures.
  • Assist individuals with medical, clinical, and financial needs.
  • Transport and accompany individuals to medical, recreational, and other activities outside the program as needed.
  • Maintain daily progress notes, shift checklists, shift assignments, and other required documentation.
  • Complete assigned household cleaning duties.
  • Conduct steady care calls according to guidelines for applicable awake overnight shifts.
  • Help individuals access community resources and recreational opportunities.
  • Administer medications according to MAP regulations, as applicable.
  • Maintain mandatory and program-required training certifications.
  • Develop positive relationships with guardians, family members, and other stakeholders.
  • Serve as the program’s Fire Safety Officer, Safety Coordinator, or Human Rights Officer, as assigned.
  • Comply with Bridgewell’s Safety Checks Policy.
  • Attend and participate in program staff meetings and supervision meetings.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • Generous paid time off, including the employee’s birthday off.
  • Collaborative work environment that values new insight and personal contributions.
  • Training and development opportunities across the organization’s programs.
  • Additional compensation for on-call rotations.
  • Professional development and growth opportunities.
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