Direct Support Professional 2 (DSP 2)

Bridgewell•Wakefield, MA

About The Position

The Direct Support Professional provides support and assistance to people with developmental, physical, and psychiatric disabilities according to the needs of the assigned residential program. The role supports people who need daily intervention, supervision, and skills training in activities of daily living at home and in the community. People receiving services may need physical assistance or accommodations. Staff receive and must pass specialized training for enhanced supervision or interventions addressing multiple disabilities, which may include behavioral support or enhanced medical care. Depending on program needs, staff may need specialized certifications, credentials, or training in areas such as PABC, ABA techniques, autism, behavioral support, and healthcare. The scheduled shift is Saturday and Sunday, 9:00 a.m. to 9:00 p.m., for 24 hours per week. The position includes daily living skills support, medical and other assistance, transportation, documentation, household duties, community resource access, medication administration when applicable, maintaining required certifications, and coordination with families, guardians, stakeholders, and program staff. The position also has physical requirements, including assisting people with mobility and personal care, and driving a 12-passenger van.

Requirements

  • High school diploma or GED, or at least 5 years of verified experience in the same position.
  • Excellent written and oral communication skills for preparing clear and articulate required documentation.
  • Strong organizational and problem-solving skills.
  • Computer literacy, including proficiency with Microsoft products such as Email, Word, and Excel, and agency web-based applications.
  • Ability to drive a large and/or wheelchair van.
  • Valid U.S. driver's license and at least one year of driving experience in the United States.
  • Ability to climb stairs and physically assist people receiving services, including people who may weigh more than 200 pounds, with movement, toileting and other bathroom routines, tub or shower entry and exit, wheelchair transfers, and physical, behavioral, or medical interventions.
  • Ability to perform additional lifting or moving as required for daily living activities.
  • Ability to drive a 12-passenger van.
  • Acceptable CORI results according to Bridgewell policy.

Nice To Haves

  • At least one year of experience working with people with developmental or psychiatric disabilities is preferred.
  • Specialized certifications, credentials, or training such as PABC, ABA techniques, autism, behavioral support, or healthcare training may be required depending on program needs.

Responsibilities

  • Provide support and skills training in activities of daily living during assigned hours.
  • Create opportunities for people receiving services to make decisions, develop skills, and foster independence.
  • Deliver services in accordance with applicable regulatory standards and Bridgewell policies and procedures.
  • Assist people receiving services with medical, clinical, and financial needs.
  • Transport and accompany people to medical, recreational, and other activities outside the program as needed.
  • Maintain daily progress notes, shift checklists, shift assignments, and other required documentation.
  • Complete assigned household cleaning duties.
  • Conduct steady care calls as required for awake overnight shifts.
  • Assist people receiving services with accessing community resources and recreational opportunities.
  • Administer medications according to MAP regulations, when applicable.
  • Maintain mandatory training certifications, including applicable FA/CPR, PABC, and MAP certifications, as well as other program-required training.
  • Develop positive relationships with guardians, family members, and other stakeholders.
  • Serve as the program's Fire Safety Officer, Safety Coordinator, or Human Rights Officer, as assigned.
  • Comply with Bridgewell's Safety Checks Policy.
  • Attend and participate in program staff meetings and supervision meetings.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • Generous paid time off, including the employee's birthday off.
  • Collaborative work environment that values new insight and personal contributions.
  • Training and development opportunities across more than 100 programs.
  • Additional compensation for on-call rotations.
  • Opportunities for professional development and growth.
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