Direct Support Professional 2 (DSP 2)

Bridgewell•Saugus, MA

About The Position

Bridgewell is seeking a Direct Support Professional to support people with developmental, physical, and psychiatric disabilities in a residential program. The role provides daily supervision, intervention, and skills training in activities of daily living at home and in the community. People supported may need physical assistance or accommodations. Staff receive specialized training and may need certifications or advanced training in areas such as behavioral support, autism, or healthcare, depending on program needs. The schedule is Sunday from 9:00 a.m. to 11:00 p.m. and Saturday from 5:00 p.m. to 11:00 p.m., for 20 hours per week. The role includes supporting people’s independence and decision-making, assisting with medical, clinical, and financial needs, documenting services, and meeting applicable regulatory standards and Bridgewell policies. Staff may transport people to appointments and activities, administer medications when applicable, maintain certifications, and take on a program-specific safety or human-rights role. Bridgewell provides social and human services through community housing, day programs, outpatient treatment, recovery services, education, and employment training. The organization describes its mission as inspiring hope and empowering people experiencing life challenges to achieve their fullest potential. The position requires acceptable CORI results. Reasonable accommodation may be available, subject to the needs of the people served and safety considerations.

Requirements

  • High school diploma or GED, or at least five years of verified experience in the same position.
  • Excellent written and oral communication skills for clear, articulate documentation.
  • Strong organizational and problem-solving skills.
  • Computer literacy, including proficiency with Microsoft products such as Email, Word, and Excel, and agency web-based applications.
  • Ability to drive a large and/or wheelchair van.
  • Valid U.S. driver's license and at least one year of driving experience in the United States.
  • Ability to meet the position's physical demands, including climbing stairs, assisting people with movement and personal care, and providing lifting, balanced support, or physical intervention when needed.
  • Ability to drive a 12-passenger van.
  • Acceptable CORI results according to Bridgewell policy.

Nice To Haves

  • At least one year of experience working with people with developmental or psychiatric disabilities is preferred.

Responsibilities

  • Provide daily living skills training and support during assigned day, evening, or overnight hours.
  • Help people make decisions, develop skills, and foster independence.
  • Deliver services in accordance with applicable DDS, DMH, MassHealth, HUD, DPH, and CARF standards, as well as Bridgewell policies and procedures.
  • Assist people with medical, clinical, and financial needs.
  • Transport and accompany people to medical, recreational, and other activities outside the program as needed.
  • Maintain progress notes, shift checklists, assignments, and other required documentation.
  • Complete assigned household cleaning duties.
  • Conduct steady care calls for applicable awake overnight shifts.
  • Help people access community resources and recreational opportunities.
  • Administer medications according to MAP regulations, when applicable.
  • Maintain mandatory and program-required certifications and training, such as FA/CPR, PABC, and MAP.
  • Develop positive relationships with guardians, family members, and other stakeholders.
  • Serve as the program's designated Fire Safety Officer, Safety Coordinator, or Human Rights Officer.
  • Comply with Bridgewell's Safety Checks Policy.
  • Attend and participate in program staff and supervision meetings.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • Generous paid time off, including the employee's birthday off.
  • Collaborative work environment that values new insight and personal contributions.
  • Training and development opportunities.
  • Additional compensation for on-call rotations.
  • Professional development and growth opportunities.
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