Direct Support Professional 1 (DSP 1)

Bridgewell•Chelmsford, MA

About The Position

Bridgewell is seeking a Direct Support Professional to support people with developmental, physical, and psychiatric disabilities in a residential program. The role provides daily intervention, supervision, and skills training in activities of daily living, helping people manage in their home environment and participate in the community. Some people may need physical assistance or accommodation. Staff receive specialized training and may be required to hold certifications or training in areas such as PABC, ABA techniques, autism, behavioral support, or healthcare, depending on program needs. The position is scheduled for 28 hours per week: Sunday and Saturday from 5:00 p.m. to 11:00 p.m., Monday from 3:00 p.m. to 11:00 p.m., and Friday from 2:00 p.m. to 10:00 p.m. The role includes supporting people with daily living activities, medical, clinical, and financial needs; assisting with community access and transportation; maintaining required documentation and certifications; and completing household duties. The employee may also serve as a program Fire Safety Officer, Safety Coordinator, or Human Rights Officer. The physical requirements include climbing stairs and assisting people with movement, personal care, bathing, wheelchair transfers, and physical, behavioral, or medical interventions. Reasonable accommodation may be considered in light of the needs of the people served and safety considerations. Employment requires acceptable CORI results. Bridgewell is an equal-opportunity employer.

Requirements

  • High school diploma or GED, or at least five years of verified experience in the same position.
  • Excellent written and oral communication skills for clear, articulate documentation.
  • Excellent organizational and problem-solving skills.
  • Computer literacy, including proficient use of Microsoft products such as email, Word, and Excel, and agency web-based applications.
  • Ability to drive a large and/or wheelchair van.
  • Valid U.S. driver's license and at least one year of driving experience in the United States.
  • Ability to climb stairs and physically assist people with movement, bathroom routines, bathing, wheelchair transfers, and physical, behavioral, or medical interventions, including assisting people who may weigh more than 200 pounds.
  • Ability to drive a 12-passenger van.
  • Acceptable CORI results according to Bridgewell policy.

Nice To Haves

  • At least one year of experience working with people with developmental or psychiatric disabilities is preferred.

Responsibilities

  • Provide support and skills training in activities of daily living during assigned shifts.
  • Create opportunities for people receiving services to make decisions, develop skills, and foster independence.
  • Deliver services in accordance with applicable regulatory standards and Bridgewell policies and procedures.
  • Assist with medical, clinical, and financial needs.
  • Transport and accompany people to medical, recreational, and other activities outside the program as needed.
  • Maintain progress notes, shift checklists, assignments, and other required documentation.
  • Complete assigned household cleaning duties.
  • Conduct steady care calls on awake overnight shifts, according to guidelines.
  • Help people access community resources and recreational opportunities.
  • Administer medications according to MAP regulations, as applicable.
  • Maintain mandatory certifications, including applicable FA/CPR, PABC, and MAP certifications, and complete other required training.
  • Develop positive relationships with guardians, family members, and other stakeholders.
  • Serve as the program's designated Fire Safety Officer, Safety Coordinator, or Human Rights Officer.
  • Comply with Bridgewell's Safety Checks Policy.
  • Attend and participate in program staff and supervision meetings.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • Generous paid time off, including the employee's birthday.
  • Collaborative work environment that values new insight and personal contributions.
  • Training and development opportunities across Bridgewell programs.
  • Additional compensation for on-call rotations.
  • Professional development and growth opportunities.
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