Direct Support Professional 1 (DSP 1) - Department 394

Bridgewell • Wakefield, MA

7d • $21 - $21

About The Position

Bridgewell is a social and human services organization supporting people with disabilities and other life challenges through community housing, day programs, outpatient treatment, recovery services, education, and employment training. Its mission is to inspire hope and empower people experiencing life challenges to achieve their fullest potential.

The Direct Support Professional provides support and assistance to people with developmental, physical, and psychiatric disabilities according to the needs of the assigned residential program. The role supports people who need daily intervention, supervision, and skills training in activities of daily living at home and in the community. Some people may need physical assistance or accommodation. Staff may receive specialized training and may need certifications or credentials for enhanced supervision, behavioral support, or medical care.

The scheduled hours are Tuesday through Friday, 11:00 a.m. to 7:00 p.m., and Saturday, 9:00 a.m. to 5:00 p.m., for 40 hours per week. The position requires an acceptable CORI result under Bridgewell policy.

Requirements

• High school diploma or GED, or at least 5 years of verified experience in the same position.
• Excellent written and oral communication skills for clear, articulate documentation.
• Excellent organizational and problem-solving skills.
• Computer literacy, including proficient use of Microsoft products such as Email, Word, and Excel, and the agency's web-based applications.
• Ability to drive a large and/or wheelchair van.
• Valid U.S. driver's license and at least one year of driving experience in the United States.
• Ability to perform the physical duties described, including climbing stairs, assisting people with movement and personal care, lifting or moving as required, and providing physical support or intervention.

Nice To Haves

• At least 1 year of experience working with people with developmental or psychiatric disabilities is preferred.

Responsibilities

• Support and assist people in services with skills training in activities of daily living during assigned day, evening, or overnight hours.
• Create opportunities for people to make decisions, develop skills, and foster independence.
• Provide services according to applicable DDS, DMH, MassHealth, HUD, DPH, CARF, and other regulatory standards, as well as Bridgewell policies and procedures.
• Assist people with medical, clinical, and financial needs.
• Transport and accompany people to medical, recreational, and other activities outside the program as needed.
• Maintain daily progress notes, shift checklists, shift assignments, and other required documentation.
• Complete assigned household cleaning duties.
• Conduct steady care calls according to guidelines when working awake overnight shifts.
• Assist people with accessing community resources and recreational opportunities.
• Administer medications according to MAP regulations, as applicable.
• Maintain mandatory training certifications, including applicable FA/CPR, PABC, and MAP certifications, and complete additional required training.
• Develop positive relationships with guardians, family members, and other stakeholders.
• Serve as the program's designated Fire Safety Officer, Safety Coordinator, or Human Rights Officer.
• Comply with Bridgewell's Safety Checks Policy.
• Attend and participate in program staff and supervision meetings.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• Generous paid time off, including the employee's birthday.
• Collaborative work environment that values new insight and personal contributions.
• Training and development opportunities across the organization's programs.
• Additional compensation for on-call rotations.
• Opportunities for professional development and growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED