Direct Support Professional 1 (DSP 1) - Department 359

Bridgewell • Billerica, MA

9d • $21 - $21 • Onsite

About The Position

Bridgewell is a social and human services organization that supports people with disabilities and other life challenges. The Direct Support Professional provides support and assistance to people with developmental, physical, and psychiatric disabilities according to the needs of the assigned residential program. The role supports people who need daily intervention, supervision, and skills training in activities of daily living at home and in the community. Some people served may need physical assistance or accommodations. Staff receive specialized training and may need certifications or advanced training for enhanced supervision and interventions, including behavioral support or enhanced medical care.

The stated schedule is Monday 6:00 a.m.–3:00 p.m., Tuesday through Thursday 6:00 a.m.–9:00 a.m., and Friday 6:00 a.m.–3:00 p.m., totaling 27 hours per week. The position involves supporting people’s independence and daily living, assisting with medical, clinical, and financial needs, documenting services, and following applicable regulatory requirements and Bridgewell policies. It also includes transportation, household duties, community access, medication administration where applicable, maintaining required training, and participation in program operations.

The role requires a high school diploma or GED, or at least five years of verified experience in the same position. A minimum of one year working with people with developmental or psychiatric disabilities is preferred. Candidates must have a valid U.S. driver’s license and at least one year of U.S. driving experience, and be able to drive a large and/or wheelchair van. The job has significant physical demands, including assisting people with movement and personal care, lifting and providing physical support or intervention, climbing stairs, and driving a 12-passenger van. Acceptable CORI results are required.

Requirements

• High school diploma or GED, or at least five years of verified experience in the same position.
• Excellent written and oral communication skills for clear, articulate documentation.
• Excellent organizational and problem-solving skills.
• Computer literacy, including proficiency with Microsoft products such as email, Word, and Excel, and agency web-based applications.
• Ability to drive a large and/or wheelchair van.
• Valid U.S. driver’s license and at least one year of driving experience in the United States.
• Ability to climb stairs and physically assist people with movement and personal care, including people weighing more than 200 pounds; provide lifting, balanced support, and physical intervention when needed.
• Ability to drive a 12-passenger van.
• Acceptable CORI results according to Bridgewell policy.

Nice To Haves

• At least one year of experience working with people with developmental or psychiatric disabilities.

Responsibilities

• Support people in services with skills training in activities of daily living during assigned shifts.
• Create opportunities for people to make decisions, develop skills, and foster independence.
• Provide services in accordance with applicable DDS, DMH, MassHealth, HUD, DPH, and CARF standards and Bridgewell policies and procedures.
• Assist people with medical, clinical, and financial needs.
• Transport and accompany people to medical, recreational, and other activities outside the program as needed.
• Maintain daily progress notes, shift checklists, shift assignments, and other required documentation.
• Complete assigned household cleaning duties.
• Conduct steady care calls according to guidelines on applicable awake overnight shifts.
• Help people access community resources and recreational opportunities.
• Administer medications according to MAP regulations, as applicable.
• Maintain mandatory and program-required training and certifications, including applicable FA/CPR, PABC, and MAP certifications.
• Develop positive relationships with guardians, family members, and other stakeholders.
• Serve as the program’s designated Fire Safety Officer, Safety Coordinator, or Human Rights Officer.
• Comply with Bridgewell’s Safety Checks Policy.
• Attend and participate in program staff and supervision meetings.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision benefits.
• Paid time off, including the employee’s birthday.
• Additional compensation for on-call rotations.
• Training and development opportunities.
• Professional development and growth opportunities.
• Collaborative work environment that values new insight and personal contributions.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED