Direct Support Professional 1 (DSP 1) - Department 359

Bridgewell•Billerica, MA
•$21 - $21

About The Position

Bridgewell is a social and human services organization supporting people with disabilities and other life challenges through community housing, day programs, outpatient treatment, recovery services, education, and employment training. Its mission is to inspire hope and empower people experiencing life challenges to achieve their fullest potential. The Direct Support Professional provides support to people with developmental, physical, and psychiatric disabilities according to the needs of the assigned residential program. The role includes daily intervention, supervision, and skills training in activities of daily living, both at home and in the community. People receiving services may need physical assistance or accommodations. Staff receive specialized training and may need specialized certifications or credentials, including training in PABC or ABA techniques, autism, behavioral support, or healthcare. This position is scheduled for 12 hours per week: Saturday and Sunday, 3:00 p.m. to 9:00 p.m. The role requires compliance with applicable regulatory standards and Bridgewell policies, maintaining required documentation and certifications, and meeting the physical demands of assisting people with care needs. Bridgewell describes its work environment as collaborative and offers training and development opportunities.

Requirements

  • High school diploma or GED, or at least five years of verified experience in the same position.
  • Excellent written and oral communication skills for clear, articulate documentation.
  • Excellent organizational and problem-solving skills.
  • Computer literacy, including proficiency with Microsoft products such as Email, Word, and Excel, and agency web-based applications.
  • Ability to drive a large and/or wheelchair van.
  • Valid U.S. driver's license and at least one year of driving experience in the United States.
  • Ability to climb stairs and physically assist people receiving services, including individuals weighing more than 200 pounds, with movement, toileting, bathing, transfers to and from wheelchairs, and physical, behavioral, or medical interventions.
  • Ability to perform additional lifting or moving as required for daily living activities.
  • Ability to drive a 12-passenger van.
  • Acceptable CORI results according to Bridgewell policy.

Nice To Haves

  • At least one year of experience working with people with developmental or psychiatric disabilities is preferred.
  • Specialized certifications, credentials, or training such as PABC or ABA techniques, autism, behavioral support, or healthcare may be required depending on the program.

Responsibilities

  • Provide skills training and assistance with activities of daily living during assigned shifts.
  • Create opportunities for people receiving services to make decisions, develop skills, and foster independence.
  • Deliver services in accordance with applicable regulatory standards and Bridgewell policies and procedures.
  • Assist with medical, clinical, and financial needs.
  • Transport and accompany people receiving services to medical, recreational, and other activities outside the program as needed.
  • Maintain daily progress notes, shift checklists, shift assignments, and other required documentation.
  • Complete assigned household cleaning duties.
  • Conduct steady-care calls according to guidelines on applicable awake overnight shifts.
  • Help people receiving services access community resources and recreational opportunities.
  • Administer medications according to MAP regulations, as applicable.
  • Maintain required training certifications, including applicable FA/CPR, PABC, and MAP certifications, and other program-mandated training.
  • Develop positive relationships with guardians, family members, and other stakeholders.
  • Serve as the program's Fire Safety Officer, Safety Coordinator, or Human Rights Officer, as assigned.
  • Comply with Bridgewell's Safety Checks Policy.
  • Attend and participate in program staff meetings and supervision meetings.
  • Perform other duties as assigned.

Benefits

  • Medical, dental, and vision benefits.
  • Paid time off, including the employee's birthday.
  • Additional compensation for on-call rotations.
  • Training and development opportunities.
  • Professional development and growth opportunities.
  • Collaborative work environment that values new insight and personal contributions.
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