Direct Support Lead

Sevita•Greenwood, IN

About The Position

The Direct Support Lead provides leadership to Life Skills Trainers (LSTs) in a residence and community settings while also delivering direct services to program participants. The role supports participant objectives and company goals, promotes accurate and timely documentation, and helps ensure services are provided respectfully and in accordance with individual plans, company policies, and applicable regulations. The position leads assigned staff through supervision, scheduling, orientation, training, performance evaluations, and resolution of employee problems within the role’s responsibilities. It also responds to staffing needs and supports recruitment. The role requires travel as needed and may involve transporting individuals receiving services when applicable.

Requirements

High school diploma or equivalent.
Two years of experience providing direct services in the human services field.
Current driver's license, car registration, and auto insurance if providing transportation for an individual receiving services.
Current CPR/First Aid certification as required.
Ability to perform medium work: exert up to 50 pounds of force occasionally, up to 30 pounds frequently, and/or up to 10 pounds constantly to move objects.
Travel as needed.

Responsibilities

Participate in client training to help achieve client objectives and company goals.
Participate in community outings and orient new employees to the house.
Model expected conduct for house staff and ensure documentation is completed accurately and on time.
Replace, reassign, or cancel staffing assignments as needed.
Facilitate residential staff problem solving, provide direct staff supervision, and initiate corrective action interventions as required.
Coordinate and complete participant and staff accident, injury, and incident investigation forms for incidents occurring during the shift.
Take an immediate leadership role in personal intervention, active treatment, and crisis prevention during shifts and community outings.
Complete mandatory training and attend annual or semi-annual refresher and recertification courses before certifications expire.
Assist with house staffing needs and staff recruitment as required.
Review client progress, coordinate and implement shift objectives, and make recommendations to the supervisor.
Provide services such as skills training, job coaching, and behavior management in accordance with the Individual Plan and/or treatment team direction.
Coach and lead LSTs to support therapeutic goals and respectful program delivery.
Understand and ensure adherence to company policies and procedures and compliance with applicable external regulatory statutes and standards.
Perform other delegated duties as assigned.
Lead assigned staff, including performance evaluations, scheduling, orientation, and training as required.
Resolve employee problems within the responsibilities of the position.