Direct Support Lead

Sevita•Indianapolis, IN

About The Position

The Direct Support Lead provides leadership to Life Skills Trainers (LSTs) in the residence and community and delivers direct services to program participants. The role supports participants’ objectives and company goals through skills training, job coaching, behavior management, and other services in accordance with each participant’s Individual Plan and/or treatment team. The Lead coaches LSTs to help meet therapeutic goals and facilitate programs respectfully, and supports compliance with company policies and applicable external standards. The position leads assigned staff, including scheduling, orientation, training, and performance evaluations, and resolves employee problems within the scope of the role. It also assists with house staffing and recruitment, coordinates incident investigations, and takes an immediate leadership role in personal intervention, active treatment, and crisis prevention when needed. Travel is required as needed. The physical demands are classified as medium work, involving exertion of up to 50 pounds occasionally, up to 30 pounds frequently, and up to 10 pounds constantly.

Requirements

High school diploma or equivalent.
Two years of experience providing direct services in the human services field.
Current driver’s license, car registration, and auto insurance if providing transportation for an individual receiving services.
Current CPR/First Aid certification as required.
Ability to meet the physical demands of medium work: exerting up to 50 pounds occasionally, up to 30 pounds frequently, and up to 10 pounds constantly.

Responsibilities

Participate in client training to help achieve client objectives and company goals.
Participate in community outings and orient new employees to the house.
Serve as a role model for house staff and ensure documentation is completed accurately and promptly.
Replace, reassign, or cancel staffing assignments as needed.
Facilitate residential staff problem-solving, provide direct staff supervision, and initiate corrective action interventions as required.
Coordinate and complete participant and staff accident, injury, and incident investigation forms for incidents occurring during the shift.
Lead implementation of personal intervention, active treatment, and crisis prevention during shifts and community outings as needed.
Complete mandatory training and attend annual or semi-annual refresher and recertification courses before certifications expire.
Assist with house staffing needs and staff recruitment as required.
Review client progress, coordinate and implement shift objectives, and make recommendations to the supervisor.
Provide services such as skills training, job coaching, and behavior management in accordance with the Individual Plan and/or treatment team.
Coach and lead LSTs to support therapeutic goals and respectful program facilitation.
Understand and ensure adherence to company policies and procedures and compliance with relevant external regulatory statutes and standards.
Lead assigned staff, including performance evaluations, scheduling, orientation, and training, as required.
Resolve employee problems within the responsibilities of the position.
Perform other delegated duties as assigned.