Direct Service Worker-Male Only

Advocates•Ashland, MA

About The Position

Advocates is hiring a Direct Service Worker to support individuals experiencing mental health and/or substance use challenges. This entry-level role works collaboratively with a team to supervise program residents’ daily activities and provide support, guidance, and role modeling in accordance with individualized plans that promote independence and help residents achieve their goals. The position also involves medication management, assistance with finances, and helping residents integrate into the community. Advocates is a nonprofit, mission-driven organization providing comprehensive services to people facing developmental, mental health, or other life challenges. Its person-centered approach empowers people to make choices, build independence, and live meaningful lives. The organization emphasizes respect, compassion, inclusion, and a supportive culture where employees can contribute and grow. The starting rate is $19.00 per hour. The schedule is Tuesday through Saturday, 2 p.m. to 10 p.m.

Requirements

  • High school diploma or GED; qualifications also list a bachelor’s degree, or a high school diploma or equivalent and one year of related experience.
  • Experience working in the behavioral health field.
  • Excellent interpersonal, judgment, and coaching skills.
  • Strong written and verbal communication skills.
  • Ability to use basic computer applications.
  • Desire to work in a fast-paced, client-centered, team-oriented environment.
  • Valid driver’s license, access to an operational and insured vehicle, and willingness to use it to transport clients.
  • Maintain required training certifications, including CPR/First Aid, Crisis Management, and MAP.

Nice To Haves

  • Demonstrated understanding of and competence in serving culturally diverse populations.

Responsibilities

  • Participate in developing treatment plans and attend treatment meetings, including weekly staff meetings.
  • Document progress toward treatment plans.
  • Provide interventions that address clients’ identified goals and develop their skills.
  • Provide linkage with other program staff and service providers.
  • Communicate participants’ progress, mental status, and changes in daily notes.
  • Provide ongoing support, guidance, role modeling, and supervision to clients.
  • Identify and address community integration issues with direction from a supervisor.
  • Monitor and document medication administration.
  • Maintain a clean, safe, and home-like environment for clients.
  • Remain alert throughout the scheduled work shift.
  • Complete paperwork, reports, and trainings within the division’s expected timelines.
  • Attend and actively participate in core training and maintain required certifications, including CPR/First Aid, Crisis Management, and MAP.
  • Provide crisis intervention and access emergency services as needed.
  • Assist residents with finances and help them integrate into the community.
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