Direct Service Worker

Advocates•Newton, MA

About The Position

Advocates is seeking an entry-level Direct Service Worker to support individuals experiencing mental health and/or substance use challenges. The role works collaboratively with a team to supervise residents’ daily activities and provide ongoing support, guidance, and role modeling according to individualized plans that promote independence and goal achievement. Duties also include medication management, assistance with finances, and helping residents integrate into the community. The position is scheduled Sunday through Wednesday, 2 p.m. to 10 p.m., with a starting rate of $18.50 per hour. Advocates is a nonprofit, mission-driven organization providing comprehensive services to people facing developmental, mental health, or other life challenges. Its person-centered approach emphasizes choice, independence, respect, compassion, and inclusion.

Requirements

High school diploma/GED is listed as the minimum education requirement.
A bachelor’s degree, or a high school diploma or equivalent plus one year of related experience.
Experience working in the behavioral health field.
Excellent interpersonal, judgment, and coaching skills.
Strong written and verbal communication skills.
Ability to use basic computer applications.
Ability to thrive in a fast-paced, client-centered, team-oriented environment.
Valid driver’s license, access to an operational and insured vehicle, and willingness to use it to transport clients.

Nice To Haves

Demonstrated understanding of and competence in serving culturally diverse populations.

Responsibilities

Participate in developing treatment plans and attend treatment meetings, including weekly staff meetings.
Document progress toward treatment plans.
Provide client interventions that address identified goals and develop skills.
Coordinate with other program staff and service providers.
Communicate participants’ progress, mental status, and changes in daily notes.
Provide ongoing support, guidance, role modeling, and supervision to clients.
Identify and address community integration issues under a supervisor’s direction.
Monitor and document medication administration.
Maintain a clean, safe, home-like environment for clients.
Remain alert throughout the scheduled work shift.
Complete and maintain paperwork, reports, and training within divisional timelines.
Attend and participate actively in core training and maintain required certifications, including CPR/First Aid, Crisis Management, and MAP.
Provide crisis intervention and access emergency services as needed.