Direct Service Worker

Advocates•Newton, MA

About The Position

Advocates is seeking an entry-level Direct Service Worker to support individuals experiencing mental health and/or substance use challenges. The role works collaboratively with a team to supervise program residents’ daily activities and provide ongoing support, guidance, and role modeling in accordance with individualized plans to help residents increase independence and achieve their goals. Duties also include medication management, assisting with finances, and helping residents integrate into the community. The position has a starting rate of $18.50 per hour and a schedule of Tuesday through Saturday, 2 p.m. to 10 p.m. Advocates is a nonprofit, mission-driven organization that provides comprehensive services for people facing developmental, mental health, or other life challenges. Its person-centered approach empowers people to make choices, build independence, and live meaningful lives.

Requirements

Bachelor’s degree; or a high school diploma or equivalent and one year of related experience.
Experience working in the behavioral health field.
Excellent interpersonal, judgment, and coaching skills.
Strong written and verbal communication skills.
Ability to use basic computer applications.
Ability to thrive in a fast-paced, client-centered, team-oriented environment.
Valid driver’s license, access to an operational and insured vehicle, and willingness to use it to transport clients.

Nice To Haves

Demonstrated understanding of and competence in serving culturally diverse populations.

Responsibilities

Participate in developing treatment plans and attend treatment meetings, including weekly staff meetings.
Document progress toward treatment plans.
Provide interventions that address clients’ identified goals and support skill development.
Link clients with other program staff and service providers.
Communicate participants’ progress, mental status, and changes in daily notes.
Provide ongoing support, guidance, role modeling, and supervision to clients.
Identify and address community integration issues for clients under a supervisor’s direction.
Monitor and document medication administration.
Maintain a clean, safe, and home-like environment for clients.
Remain alert throughout the scheduled work shift.
Complete and keep paperwork, reports, and trainings up to date within divisional timelines.
Attend and actively participate in core training and maintain required certifications, including CPR/First Aid, Crisis Management, and MAP.
Provide crisis intervention and access emergency services as needed.
Assist residents with finances and support their community integration.