Direct Service Provider

Easterseals PORT•Greensboro, NC
•Onsite

About The Position

The Direct Service Provider works directly with clients living with intellectual and/or developmental disabilities (IDD) or mental health challenges in a variety of residential settings, including homes where clients may require 24-hour care. The role participates in the daily routine of the home and provides support for habilitative and rehabilitative activities, personal care, health care, and other services outlined in the client’s Plan of Care, Person Centered Plan, or Individualized Support Plan. Services are provided within person-centered and informed-choice philosophies. The provider helps clients develop daily living skills and remain socially engaged, supporting enjoyable and meaningful daily routines. Duties may take place in the individual’s home and community and include household tasks, meal preparation, personal care, employment support, transportation to appointments, errands, and organizing schedules. Daily documentation and reporting are required in an electronic health record system. The position offers paid training and professional development. The posting describes a periodic part-time schedule, while also noting that full-time, part-time, and as-needed positions and fill-in hours are available. Compensation is $18.00 per hour.

Requirements

  • High school diploma.
  • Valid driver’s license, good driving record, and current auto insurance.
  • Willingness to provide care in a community setting.
  • Successfully complete a background check.
  • Complete and maintain required training, including CPR/First Aid, Crisis Intervention Techniques, Medication Administration, OSHA/Bloodborne Pathogen (BBP), Seizure Management, core competencies, and other position-relevant training.

Nice To Haves

  • One year of direct care, personal care, and/or CNA experience is preferred.

Responsibilities

  • Provide direct care and support to clients with IDD or mental health challenges in residential settings and the community.
  • Participate in the daily routine of the home and provide support for habilitative and rehabilitative activities, personal care, and health care.
  • Follow the client’s Plan of Care, Person Centered Plan, or Individualized Support Plan using person-centered and informed-choice approaches.
  • Support clients with daily living skills and social engagement.
  • Assist with housekeeping, meal preparation, cooking, and cleaning.
  • Assist with personal care, including bathing and dressing.
  • Provide employment support.
  • Transport clients to appointments and run errands, as needed.
  • Help plan and organize clients’ schedules.
  • Complete daily documentation and reporting in the electronic health system of record.
  • Complete and maintain the required training curriculum.

Benefits

  • Paid training.
  • Professional development.
  • 403(b) retirement plan.
  • Employee Assistance Program.
  • Flexible scheduling, including full-time, part-time, and as-needed options.
  • On-the-job skill enhancement and growth.
  • Comprehensive benefits are mentioned; specific benefits are not listed beyond those stated above.
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