Direct Service Professional at Woodlawn
About The Position
Ohio Valley Goodwill Industries is a nonprofit organization providing job training, employment placement, and support services for people with disabilities and other barriers to employment. The Direct Service Professional assists with therapeutic group and individual activities designed to meet participants’ physical, social, emotional, and cognitive needs. Activities include community integration, skills training, creative expression, music therapy, and special events in program and community settings. The role supports participants in developing problem-solving and self-regulation skills and having meaningful interactions, advancing the organization’s mission to eliminate barriers, empower individuals, and elevate human potential. This position involves facilitating work, recreational, and volunteer programs; supporting individualized programming and behavioral needs; documenting participant goals and feedback; ensuring participant health and safety; transporting participants to community activities; and assisting with personal care. The schedule varies and is typically 32–34 hours per week, with the potential to reach 40 hours.
Requirements
- High school diploma or GED.
- Must be 21 years of age or older.
- Pass criminal background investigations and applicable registry and database checks.
- Pass a DMV check, road test, DOT physical, and pre-employment drug and alcohol test; submit to random testing during employment.
- Possess attention to detail to accurately record participant documentation.
- Training in CPR, First Aid, and Goodwill emergency procedures.
- Possess sound judgment to ensure the health, safety, and well-being of adults with developmental disabilities in all settings.
- Possess auto insurance.
- Able to move around the facility and community and help participants access these environments safely.
- Able to complete written and electronic paperwork and communicate by telephone.
- Able to meet the physical demands of providing personal assistance to participants.
Nice To Haves
- Prior experience, especially in the developmental disabilities field.
- A bachelor’s degree and experience working within a developmental disabilities service delivery system.
Responsibilities
- Help facilitate planned work, recreational, and volunteer programs in the facility and broader community.
- Address planning issues through individualized instruction and behavioral intervention to support skill performance and appropriate social interactions.
- Assist with implementing individual programming and provide feedback to management and coordinators.
- Solicit and document participant feedback about program satisfaction.
- Assist with behavioral management and non-violent crisis intervention as needed.
- Assist with morning and afternoon transportation, including helping participants enter and leave the program and managing their belongings.
- Ensure participant health and safety during activities in the community and facility.
- Assist with documenting arrivals as needed.
- Monitor participants before and after scheduled assignments to ensure safety.
- Run small-group programs in the facility and assist with community-based activities.
- Encourage participants’ engagement with peers and community members during activities.
- Transport participants in company vehicles to community outings and events.
- Engage with participants in a meaningful, positive way to promote belonging.
- Document participant goals daily according to plan instructions.
- Monitor and physically assist participants with personal care, including toileting, changing, and feeding.
- Conduct morning discussion topics and skills-training classes.
- Complete annual trainings and other compliance requirements.
- Provide backup coverage for other staff, including personal care services.
- Assist with safe and efficient evacuation of individuals with physical disabilities during fires or other emergencies.
- Complete other duties as assigned.
Benefits
- Medical, dental, and vision insurance
- Life insurance
- Short-term disability insurance
- Long-term disability insurance
- Paid vacation and sick leave
- Paid holidays
- 403(b) with company match
- Employee Assistance Program
- $300 employee referral bonus when the referred candidate is hired and completes 90 days
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
