Direct Sales Consultant

Vero HR
$32,000 - $35,000Remote

About The Position

Travelplanners are a well-established UK specialist long-haul tour operator with over 40 years of success, focusing on multi-centre USA itineraries, Florida holidays, villas, and cruise combinations. We are now looking for a passionate and driven Direct Sales Consultant to join our growing homeworking team. Are you an experienced travel sales professional who thrives on creating exceptional, tailor-made holidays? Do you enjoy guiding customers towards the right travel experience rather than overwhelming them with options? As a Direct Sales Consultant, you will handle inbound enquiries via phone and email, designing high-quality, tailor-made holidays with a strong focus on customer experience and sales performance. This is not just about quoting holidays; it’s about crafting journeys and confidently guiding clients to the best possible decisions.

Requirements

  • Candidates with the ability simplify complex itineraries into clear, confident recommendations
  • Confident communicators who can explain why certain choices improve the holiday
  • Experience designing well balanced travel experiences (timing, location, flow)
  • Previous UK travel sales experience telephone based, direct to customer (essential)
  • Previous homeworking experience (essential)
  • Proven success working to sales targets
  • Experience creating tailor made itineraries
  • Strong knowledge of USA travel, cruising, and villas
  • Understanding of scheduled airlines
  • Excellent communication skills (written and verbal)
  • Strong organisational, multitasking, and problem-solving abilities
  • Confidence in leading customer conversations and decision-making
  • Good IT and keyboard skills
  • Flexibility to work shifts, including evenings and weekends
  • High attention to detail

Responsibilities

  • Handle inbound customer enquiries via phone and email
  • Create bespoke, high quality travel itineraries tailored to each client
  • Convert enquiries into bookings while achieving monthly sales targets
  • Proactively follow up quotes to maximise conversion
  • Recommend enhancements that improve the overall holiday experience
  • Maintain accurate and detailed booking records
  • Follow company sales processes and quality standards
  • Attend ongoing training and coaching sessions

Benefits

  • £26,228 basic salary plus commission giving a £32,000 – £35,000 OTE
  • Fully remote, with all equipment provided
  • Excellent remote support and training
  • 28 days of paid holiday (including bank holidays), increasing to 33 days for long service.
  • 5 paid “Me” days per year
  • An additional paid day off for your birthday.
  • Financial, medical, and mental wellbeing programmes
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