Direct Sales Agent Specialist

Allstate • Foley, AL

2d

About The Position

The Direct Sales Agent Specialist is responsible for profitable business growth by driving new sales and understanding customers’ needs to build rapport and trust. The role builds and retains a book of business within a market or retail location, attracts new customers, and cross-sells existing customers on products including Auto, Life, Auto Club, and Roadside Assistance. The agent sells to walk-in customers, assists customers in the office, and markets products outside the office through calls and in-person visits to develop community relationships and support continued growth.

The position has no supervisory duties. A high school diploma or GED and 0–2 years of experience are preferred; an equivalent combination of education and experience may be considered. Compensation is $20.00–$25.02 per hour, based on experience and qualifications.

Requirements

• High school diploma or GED preferred; an equivalent combination of education and experience may be considered.
• 0–2 years of experience preferred.
• Skills in active learning, active listening, business rules, communication, cooperation, customer service, high reliability, professional integrity, sales, and time management.

Nice To Haves

• High school diploma or GED.
• 0–2 years of experience.

Responsibilities

• Deliver results against quality, quantity, timeliness, productivity, customer satisfaction, and financial performance metrics while following applicable rules, procedures, and standards under manager supervision.
• Stay current on company underwriting guidelines, announcements, and changes to company policies and procedures, and promote them appropriately.
• Monitor key competitors in the local market and suggest initiatives to improve the company’s marketplace position.
• Work with Direct Sales Leadership to plan, implement, and manage marketing and sales processes to achieve production and growth goals.
• Receive customer payments, issue receipts, and verify reports of cash-drawer receipts.
• Use community contacts and maintain an active presence in the local community to build a sales pipeline and referral sources, including car dealerships, local events, and community organizations.
• Make outbound calls to established target customer bases about product offerings.
• Meet and exceed sales goals through new product sales, cross-selling, and retaining current customers.
• Sell to walk-in customers and assist customers in the office.
• Market products outside the office through calls and in-person visits to develop community relationships.

Benefits

• Eligible employees who work from home receive a monthly connectivity reimbursement to help offset internet costs.
• Allstate provides a technology setup that includes a laptop, monitors, headset, keyboard, and mouse.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED