Direct Sales Agent Specialist

Allstate•Foley, AL
•$20 - $25

About The Position

The Direct Sales Agent Specialist drives profitable growth and business goals by generating new sales, understanding customer needs, and building rapport and trust. The role develops and retains a book of business within a market or retail location and attracts new customers while cross-selling to existing customers. Product offerings include Auto, Life, Auto Club, and Roadside Assistance. The specialist serves walk-in customers, assists customers in the office, and markets products outside the office through calls and in-person visits that build community relationships. The position works with Direct Sales Leadership on marketing and sales processes, supports production and growth goals, and follows company underwriting guidelines, policies, and procedures. It has no supervisory duties. The job posting lists high school diploma or GED and 0–2 years of experience as preferred; an equivalent combination of education and experience may be considered. Compensation is $20.00–$25.02 per hour, based on experience and qualifications.

Requirements

  • High school diploma or GED (preferred).
  • 0–2 years of experience (preferred).
  • An equivalent combination of education and experience may be considered in lieu of the stated education requirements.
  • Skills listed: active learning, active listening, business rules, communication, cooperation, customer service, high reliability, professional integrity, sales, and time management.

Nice To Haves

  • High school diploma or GED.
  • 0–2 years of experience.

Responsibilities

  • Deliver results against quality, quantity, timeliness, productivity, customer satisfaction, and financial performance metrics while complying with applicable rules, procedures, standards, and manager supervision.
  • Stay current on company underwriting guidelines, announcements, and changes to policies and procedures, and promote them appropriately.
  • Monitor key competitors in the local market and suggest initiatives to improve the company’s marketplace position.
  • Work with Direct Sales Leadership to plan, implement, and manage marketing and sales processes to achieve production and growth goals.
  • Receive customer payments, issue receipts, and verify cash-drawer receipt reports.
  • Use community contacts and maintain an active presence in the community to build a sales pipeline and referral relationships, including through car dealerships, local events, and community organizations.
  • Initiate outbound calls to established target customers about product offerings.
  • Meet and exceed sales goals through new product sales, cross-selling, and retention of current customers.
  • Sell to walk-in customers, assist customers in the office, and market products outside the office through calls and in-person visits.

Benefits

  • Comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse.
  • Employees eligible to work from home receive a monthly connectivity reimbursement to help offset internet costs.
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