Direct Sale Support Specialist

Cintas • Alexandria, VA

1d • $22 - $28

About The Position

The Direct Sale Support Specialist provides comprehensive administrative and operational support to the Direct Sale Specialist. The role helps streamline the sales process by managing sales materials, customer open orders, customer follow-ups, and reporting. It supports customer satisfaction and timely completion of sales-related tasks, enabling the sales team to focus on customer relationships and regional objectives.

The specialist supports product presentations and customer meetings with data analysis and clear conclusions, tracks regional project deadlines and deliverables, maintains customer ordering sites and account materials, and helps identify and implement process improvements. The role also coordinates marketing materials, manages open-order reports, and helps resolve order and allotment issues.

Requirements

• High school diploma or GED equivalent.

Nice To Haves

• At least three years of experience in a related field.
• Bachelor’s degree in business or a related field.

Responsibilities

• Support product presentations and customer meetings with data analysis and clearly communicated conclusions that inform ongoing account strategy.
• Develop presentations that communicate relevant details to customers, as needed.
• Track deadlines and deliverables to help keep regional sales projects moving forward.
• Maintain customer ordering sites, including product images and descriptions, customer catalogs, and pricing accuracy.
• Identify opportunities to improve process efficiency and assist with developing and implementing enhancements.
• Maintain accurate and thorough account materials, including internal account-requirements reference documents, order forms, program products and modifications, client websites, and electronic account files.
• Recommend and oversee system account settings and pricing integrity.
• Coordinate with marketing to create requested brochures, shop myCintas banners, catalogs, posters, and other materials.
• Manage the open-order report for customer management.
• Resolve issues involving orders and allotments.

Benefits

• Medical, dental, and vision benefits, with premiums below the national average.
• Four medical plan options, including one offered at zero cost.
• Competitive pay.
• 401(k) with company match, profit sharing, and Employee Stock Ownership Plan (ESOP).
• Disability, life, and AD&D insurance, 100% company paid.
• Paid time off and holidays.
• Skills development, training, and career advancement opportunities.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED