Direct Home Care Worker - Clinton Township

PACE Southeast Michigan•Clinton Township, MI

11d

About The Position

The Direct Home Care Worker provides supportive services to participants in their homes, community settings, during transportation and appointments, and in the day health center or dementia unit. Duties for each participant are specified in an individual Care Plan based on initial and ongoing assessments performed by a home care RNCM. The worker helps maintain participants’ physical and emotional comfort and supports participants and their families in achieving the greatest possible self-reliance and independence. The worker performs only services included in the Care Plan and remains within the established scope of practice. The role involves providing personal care and assistance with activities, meals and feeding, toileting and incontinence management, simple treatments, shopping, medication reminders, laundry, extended-hours care, household tasks, transportation, and off-site appointments. The worker must document care and services accurately and promptly, keep the RNCM or clinic nurse informed of participant progress, report complaints and schedule or appointment deviations to a supervisor or manager immediately, and respond to emergencies according to established procedures. The position requires driving within the PACE SEMI catchment area and reliable daily transportation. Working conditions vary and may involve exposure to communicable diseases, cleaning solutions, and medications.

Requirements

High school diploma or GED.
At least two years of relevant work experience, unless a qualifying formal training program is completed outside PACE SEMI in lieu of the experience requirement.
Completion of a formal training program such as Direct Care, Nurse Assistant, or Medical Assistant training, if used in lieu of the minimum experience requirement.
Ability to establish and maintain interpersonal and interdepartmental relationships and respect participants’ and coworkers’ physical, spiritual, and overall well-being.
Ability to organize and maintain flexible scheduling to coordinate job responsibilities.
Ability to work sensitively with people from diverse ethnic and cultural backgrounds.
Ability to relate to participants with dementia and/or developmental disabilities.
Ability to perform duties in an environment with frequent interruptions.
Medical clearance for communicable diseases and up-to-date immunizations before direct participant contact.
Current valid driver’s license.
Reliable transportation available daily.
Ability to drive within the PACE SEMI catchment area.

Responsibilities

Provide supportive services to participants in their homes, community settings, during transportation and appointments, and in the day health center or dementia unit.
Follow each participant’s Care Plan, based on assessments performed by a home care RNCM, and work within the established scope of practice.
Support participants’ physical and emotional comfort and help participants and families achieve self-reliance and independence.
Provide personal care and assistance with activities, meal preparation and feeding, toileting and incontinence management, simple treatments, shopping, medication reminders, laundry, extended-hours care, and homemaking tasks.
Provide transportation and support participants during off-site appointments.
Document care and services accurately and promptly for every visit or encounter, including transportation and appointments.
Keep the RNCM or clinic nurse informed of participant progress.
Immediately report customer service complaints and deviations from schedules or appointments to a supervisor or manager.
Respond to emergency situations according to established policies and procedures.
Participate in required annual in-service training and screening.
Coordinate responsibilities using flexible scheduling.
Meet CMS-approved standardized competencies before working independently.