Direct Care Worker (Relief/Per Diem)

Mental Health Association - Western MAHolyoke, MA
$18 - $19Onsite

About The Position

Direct Care Workers will provide a supportive environment in a community residential setting, empowering the participants who have been impacted by homelessness, psychiatric diagnosis, trauma, and/or addiction in achieving their vision of recovery and rehabilitation, focusing on strength and resiliency through person-centered planning. They will perform responsibilities professionally, in accordance with MHA’s Core Values (Respect, Integrity, and Compassion), organizational mission, policies, practices, program funding and applicable regulatory agency guidelines. The GRIT program at MHA provides residential rehabilitation for individuals with substance use challenges and co-occurring mental health conditions. Residents participate in individualized counseling, recovery-focused programming, and community activities such as education, job training, or employment, all within a structured and supportive environment. With locations in Springfield (men’s programs) and Holyoke (LGBTQIA+ program), GRIT combines the comforts of home with access to vital resources. A skilled, multidisciplinary team works closely with each resident to support recovery, personal growth, and long-term stability, while creating personalized aftercare plans for a successful return to the community.

Requirements

  • High school diploma or GED
  • Valid driver’s license
  • Reliable transportation to utilize during work hours
  • Auto insurance with your name listed as an insured driver on the policy
  • Strong communication skills and a team-first mindset
  • Patience, compassion, and the ability to adapt to participant needs
  • Ability to pass background checks and required certifications (MAP, CPR, First Aid)

Nice To Haves

  • Human services experience is preferred

Responsibilities

  • Support participants with daily routines (cooking, cleaning, hygiene, etc.)
  • Teach life skills and promote independence
  • Provide transportation to appointments or activities
  • Encourage self-advocacy and connect participants to community resources
  • Facilitate group activities and house meetings
  • Respond to health or behavioral concerns using supportive strategies
  • Maintain accurate documentation and uphold safety protocols
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