Direct Care Worker (DCW) Coordinator – Phoenix, AZ

Dependable Nurses•Phoenix, AZ

53d•Onsite

About The Position

Dependable Health Services is seeking a compassionate, organized, and dependable Direct Care Worker (DCW) Coordinator to join our team in the Phoenix area. If you’re passionate about helping others and thrive in a supportive, fast-paced environment, we’d love to connect with you. At Dependable Health Services, we are committed to providing exceptional care and support to the individuals and families we serve. We offer a collaborative team environment and value employees who are organized, dependable, and committed to quality care. The DCW Coordinator manages the day-to-day operations of the Direct Care Worker Program, including onboarding, scheduling, training, competency oversight, documentation, and coordination with clinical and office staff. The DCW Coordinator also serves as a liaison with ALTCS case managers and helps ensure services are delivered according to authorization requirements and regulatory standards.

Requirements

Compassionate, organized, and dependable
Passionate about helping others
Ability to thrive in a supportive, fast-paced environment
Familiarity with Arizona DCW regulations
Experience with OIG, SAM, and APS reporting

Responsibilities

Maintain current schedules and availability for all DCWs
Communicate scheduling changes and updates to DCWs
Review and verify timesheets for accuracy and timely submission
Monitor and maintain an accurate client census
Coordinate DCW assignments with the Office Manager
Enter payroll information accurately and ensure timely processing
Obtain service authorizations and ensure services remain within authorized guidelines
Track DCW training, testing, certifications, and competency requirements
Assist with billing and care management data entry
Ensure compliance with Arizona DCW regulations and required reporting, including OIG, SAM, and APS
Complete and submit Non-Provision of Service