Direct Care Supervisor

Eckerd Connects•South Hill, VA

1d•Onsite

About The Position

The Direct Care Supervisor works in Eckerd Connects’ Girls Short-Term Juvenile Justice Residential Program, a 20-bed program serving girls ages 13–17 referred by North Carolina’s Division of Juvenile Justice. The program provides a gender-responsive, rehabilitative residential experience lasting four to six months, combining individualized treatment and academic plans, formal and experiential education, community service, behavioral health services, and family counseling. Youth receive accredited educational services on-site and work in small groups with assigned counselors. The supervisor oversees Youth Counselor/Teacher and Senior Youth Counselor/Teacher staff and helps ensure that educational and therapeutic activities are appropriate, productive, and supportive of each youth’s development. The role also contributes to education, staff training, safety, therapeutic outings, facility upkeep, and accurate documentation. The position is based at Girls Residential Academy at Kerr Lake in Manson, North Carolina.

Requirements

Bachelor’s degree from an accredited college or university in a social or human service field.
At least two years of experience working with youth.
At least one year of supervisory experience.
Experience with an at-risk youth population.
Must be at least 21 years old, in accordance with DJJ guidelines.
Must meet Eckerd’s auto insurance requirements and be able to drive for business purposes.
Valid and appropriate driver’s license or state identification.
Ability to travel across the property and through wilderness terrain.
Must pass an evaluation of crisis intervention and physical restraint techniques and a written certification exam, and use approved techniques as needed.
Ability to participate in aquatic activities and to stand, sit, or walk for extended periods.
Must pass a drug screen in accordance with the Substance Abuse and Drug-Free Workplace policy.

Responsibilities

Supervise, direct, and evaluate Youth Counselor/Teacher and Senior Youth Counselor/Teacher staff, and participate in client/staff ratios as needed.
Interview and select applicants for Youth Counselor/Teacher positions in collaboration with the immediate supervisor.
Ensure group schedules and program activities include appropriate educational and therapeutic content and are conducted productively.
Contribute to clients’ educational development by teaching elective courses, tutoring, instructing, or lecturing on a variety of subjects and activities.
Serve as a co-teacher while youth attend the on-site school and monitor behavior to maintain an environment conducive to learning.
Submit scheduled elective course assessments for each individual and share required documents and communications with the Education Administrator/Coordinator.
Help maintain a therapeutic working relationship between direct care and education staff.
Coordinate and oversee the ongoing Youth Counselor/Teacher training plan and maintain training documentation and files.
Supervise the development and implementation of chores and sanitation procedures.
Supervise periodic client clothing inventories and arrange for clothing needs to be met by client families or the program.
Conduct safety checks at the frequency defined by the Leadership Team.
Inspect and inventory program equipment and materials, and arrange for repair or replacement as needed.
Supervise therapeutic day and extended outings and ensure they are planned and prepared for.
Ensure incident and restraint-event documentation is timely, accurate, and complete.
May oversee youth self-administration of medication in accordance with Eckerd policy.