Direct Care Shift Supervisor
About The Position
OPI Houston is seeking a Behavioral Health Residential Shift Supervisor to lead our Direct Support Mentor team within our Residential Treatment Program in Needville, TX. In this role, you'll help create a safe, structured, and supportive environment for young adults ages 18-28 who are working through trauma, developing life skills, and building a foundation for long-term success. You'll provide leadership and guidance to staff while playing an active role in supporting clients' daily growth and progress. This is an excellent opportunity for someone with experience in behavioral health, residential treatment, direct care, or human services who enjoys mentoring others and wants to make a tangible difference every day.
Requirements
- Must be 21 years of age or older.
- High school diploma or GED required.
- Strong judgment, professionalism, quick decision-making skills, the ability to remain calm in challenging situations, and a growth mindset aligned with Embark's core values.
- Minimum one year of leadership, supervisory, or team lead experience required.
- CPR and First Aid certification preferred; training provided if needed.
- Must successfully complete pre-employment drug screening and federal and state background checks in accordance with Texas law.
- Comfortable with physically active work, including standing, walking, and supporting team-based safety interventions (including therapeutic holds when necessary).
Nice To Haves
- Associate's or Bachelor's degree in Human Services, Psychology, Criminal Justice, or a related field preferred.
- Experience working with young adults or in behavioral health, residential treatment, direct care, human services, or similar settings preferred.
Responsibilities
- Supervise, coach, and support Direct Support Mentors during assigned shifts.
- Train new staff, reinforce best practices, and contribute to team development.
- Maintain a safe, structured, and supportive environment for young adult clients.
- Respond to client needs, concerns, and crisis situations while modeling professional boundaries.
- Oversee daily shift operations, including staffing coverage, scheduling communication, and program activities.
- Ensure accurate and timely completion of documentation, progress notes, incident reports, and shift logs.
- Communicate significant client, staffing, and operational updates to leadership and the treatment team.
Benefits
- Access to an established Mastery Program that offers professional and financial opportunities for professional growth.
- Medical, Dental & Vision Insurance – Multiple plan options including PPO and HDHPs with HSA eligibility and company contributions.
- Paid Parental Leave – Up to 6 weeks fully paid for exempt employees and 4 weeks for non-exempt.
- Life & Disability Coverage – Company-paid life, AD&D, and long-term disability; voluntary life and optional short-term disability available.
- 401(k) with Company Match – Retirement savings with matching contributions after eligibility period.
- PTO & Holidays – Competitive PTO accrual plans and paid holidays throughout the year.
- Employee Assistance Program (EAP) – Free, confidential support for life’s challenges.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
