Direct Care Supervisor

Lifesteps•Export, PA

6d•Onsite

About The Position

access Abilities, a non-profit Agency providing in-home and community-based services to people with disabilities, is seeking a part-time Home and Community Services (HCS) Direct Care Supervisor to join our team in the Export, PA area. Duties include scheduling caregivers and ensuring client needs are met while meeting utilization, productivity, and customer satisfaction goals. This position must also have a willingness to step in and provide hands-on care and act as a Direct Care Worker / Home Health Aide to assist the participants with disabilities in the assigned area. Additional duties for the Supervisor role include: maintaining electronic client records, recruitment and interviewing, coaching of caregiver staff, answering phone inquiries, and conducting performance evaluations. Participation in an on-call backup rotation is required. The weekly hours are up to 28 hours per week. A priority for the HCS Supervisor is to help grow the Intellectual and Developmental Disabilities client program.

Requirements

High School Diploma/GED and 5 years caregiver experience with individuals with disabilities OR Associate Degree in Special Education, Sociology, Psychology, Public Health, Rehabilitation, etc. and 1 year experience working with people with disabilities OR Bachelor Degree and 1 year experience working with people with disabilities
Valid driver’s license/auto insurance
Ability to travel utilizing personal vehicle
Ability to obtain ACT 33/34 as well as FBI clearances

Nice To Haves

Prior Supervisory experience

Responsibilities

Scheduling caregivers
Ensuring client needs are met while meeting utilization, productivity, and customer satisfaction goals
Providing hands-on care and acting as a Direct Care Worker / Home Health Aide
Maintaining electronic client records
Recruitment and interviewing
Coaching of caregiver staff
Answering phone inquiries
Conducting performance evaluations
Participation in an on-call backup rotation