Direct Bill Commissions Specialist

Relation Insurance Services
Onsite

About The Position

The Direct Bill Commissions Specialist will retrieve commission statements, post In-House and Outsourced Direct Bill Commissions, complete Revenue Tracking and Calculation logs daily, complete exception research and resolution, participate in month end closing, and provide accounting support to financial accounting areas.

Requirements

  • High School Diploma or equivalent.
  • 2 years finance and accounting experience preferred.
  • Working knowledge of Microsoft applications especially Word and Excel.
  • Working knowledge of website navigation especially banking websites and insurance websites.
  • Basic knowledge of accounting rules, regulations, policies, and procedures that is reflective of the financial service industry.
  • Strong interpersonal skills; strong oral and written communication.
  • Strong problem solving, relationship management and critical thinking skills and the ability to prioritize multiple projects, meetings, and deadlines.
  • Willingness to assist internal and external customers with any concerns.
  • Ability to work independently and on a team.

Nice To Haves

  • BA in Accounting, Finance, Economics, Business or Statistics preferred.

Responsibilities

  • Processes benefits, personal, and/or commercial lines direct bill commissions.
  • Searches customer and policy numbers and enter premiums and commissions received from insurance carriers.
  • Posting may be done via manual posting, commission download from the carrier, or through statement conversion.
  • Processes Return Commission statements, which requires research to ensure funds have not already been paid to carriers, creation of Direct Bill (DB) entry, and a check request for payments to carriers when necessary.
  • Processes all journal voucher entries needed to clear the Direct Bill Receivables GL account including intercompany, re-classing, MVR Fees, off-platform commissions, etc.
  • Manages the direct bill receivables report to ensure the ending balance is as close to zero as possible.
  • Maintains the Monthly Revenue Log including calculation columns, Carrier Website Login spreadsheet, Last Pass Password Management Tool, and DB commission statement folders.
  • Communicates with carriers by email or by phone to obtain missing commission statements.
  • Establishes or ensures a working login(s) for each company website to pull commission statements.
  • Processes statements received by email or mail.
  • Ensures all payments received during the month have corresponding statements received and are posted by month end.
  • Communicates with carriers and/or company personnel by email or by phone to resolve discrepancies and exceptions and to verify policy and commission information.
  • Reconciles Direct Bill General Ledger to the Direct Bill Revenue Log for month end closing, clears any outstanding items, and completes the month end closing checklist.
  • Researches and resolves Direct Bill posting issues with outsourcing company and returns to them in a timely manner.
  • Primary contact for acquisitions following the data merge.
  • May complete special projects and other duties as assigned.

Benefits

  • family health and wellness programs
  • 401K
  • employee assistance programs
  • paid time off
  • paid holidays
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