Dir Pharmacy Operations

Ann & Robert H. Lurie Children's Hospital of ChicagoChicago, IL
Onsite

About The Position

Coordinates the professional and operational activities of the department, assuring high quality, accurate, efficient and complete pharmacy services. Identifies, evaluates and implements specific pharmacy services which should be provided to patients, including operational process improvement, redesign and project management. Assures that pharmacy practices are compliant with all applicable legal, regulatory, and accrediting agencies.

Requirements

  • Graduate from an American Council for Pharmaceutical Education accredited College of Pharmacy required.
  • Licensed or eligible for licensure as a Pharmacist by the State of Illinois.
  • Excellent communication and presentation skills.
  • Has essential team building skills.
  • Knowledge of Pharmacy Operations Best Practices.
  • Strong analytical and problem-solving skills

Nice To Haves

  • Advanced degree, residency or specialized training in pediatrics preferred.
  • Prior leadership experience preferred.

Responsibilities

  • Coordinates the operational activities of the department.
  • Assures high quality, accurate, efficient and complete pharmacy services.
  • Evaluates current pharmacy services and workflows, identifies, develops, and implements ways to improve productivity and efficiency.
  • Works with the Senior Director and Clinical Director to advance clinical pharmacy practice.
  • Oversee recruitment, training and scheduling to ensure adequate staffing to perform daily Pharmacy functions.
  • Continually evaluate FTE needs according to workload /productivity and assist the Senior Director with determining FTE needs during each budget cycle.
  • Coordinates formal training and competency development for all Pharmacy Staff.
  • May delegate responsibility as appropriate.
  • Assure the availability of necessary resources for the safe and efficient operation of the pharmacy.
  • Oversee the performance of all aspects of the quality improvement and quality control program of the department; and evaluates the Department’s benchmarking and productivity efforts.
  • Evaluates medication use patterns and identifies opportunities for optimizing the economic utilization of medications.
  • Assesses drug shortages with the Clinical Director and Pharmacy Purchasing Agent(s).
  • Formulates alternative plans for shortages with clinical impact and coordinates operational tasks needed to manage drug shortages.
  • Assures that hospital/department policies and procedures are properly administered; reviews and identifies the need for new policies and procedures; develops new policies and procedures.
  • Assures that pharmacy practices are compliant with all applicable legal, regulatory, and accrediting agencies.
  • Remains updated on regulatory requirements, including but not limited to The Joint Commission, Centers for Medicaid and Medicare Services (CMS), United States Pharmacopeia (USP) 795, 797, 800, IL State Board of Pharmacy, and Drug Enforcement Agency (DEA).
  • Oversees all controlled substance activities and assures compliance with state and federal laws.
  • Conduct annual performance appraisals for direct reports.
  • Works with the Pharmacy Management Team, Informatics and Pharmacy Purchasing Agent(s), as it relates to the enforcement and maintenance of the drug formulary, department information systems, automation, and billing; make recommendations for changes as necessary.
  • Coordinates formulary changes within Pharmacy areas.
  • Works with the Pharmacy Informatics Coordinator to develop methods and procedures to assure safe and accurate dispensing of medications via automated systems.
  • Continually review and assess new and state-of-the-art pharmaceutical compounding, packaging and distributive technologies and automation, for the potential to enhance safety, reduce costs, and improve efficiency for the distribution of medications.
  • Coordinates and maintains Emergency Management Programs (i.e. CHEMPACK), disaster planning, and downtime activities.
  • Maintains working relationships with administrative personnel, medical staff committees, and practitioners, regarding medication utilization practices, procedures, and activities.
  • Serves on interdisciplinary committees as a pharmacy liaison and subject matter expert on pharmacy services, procedures, and activities.
  • Attends and participates in internal or external user groups and professional organizations to enhance professional knowledge.

Benefits

  • Medical, dental and vision insurance
  • Employer paid group term life and disability
  • Employer contribution toward Health Savings Account
  • Flexible Spending Accounts
  • Paid Time Off (PTO), Paid Holidays and Paid Parental Leave
  • 403(b) with a 5% employer match
  • Supplemental Life, AD&D and Disability
  • Critical Illness, Accident and Hospital Indemnity coverage
  • Tuition assistance
  • Student loan servicing and support
  • Adoption benefits
  • Backup Childcare and Eldercare
  • Employee Assistance Program, and other specialized behavioral health services and resources for employees and family members
  • Discount on services at Lurie Children’s facilities
  • Discount purchasing program
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service