Dir, Patient Financial Services

Children's Mercy KC • Kansas City, MO

4d • Remote

About The Position

Thanks for your interest in Children's Mercy!
Do you envision finding a meaningful role with an inclusive and compassionate team? At Children’s Mercy, we believe in making a difference in the lives of all children and shining a light of hope to the patients and families we serve. Our employees make the difference, which is why we have been recognized by U.S. News & World Report as a top pediatric hospital, for eleven consecutive years.
Children’s Mercy is in the heart of Kansas City – a metro abounding in cultural experiences, vibrant communities and thriving businesses. This is where our patients and families live, work and play. This is a community that has embraced our hospital and we strive to say thanks by giving back. As a leader in children’s health, we engage in meaningful programs and partnerships throughout the region so that we can improve the lives of children beyond the walls of our hospital.
Overview
This individual directs the personnel and processes within the Patient Financial Service (PFS) department, which is responsible for all Children's Mercy Hospital (CMH) billable enterprises. This includes multiple locations covering facility, professional and home health receivables. The director will manage the accounts receivable through timely and accurate billing, customer service and receivable management in compliance with government regulations and contract language as approved by the Vice President of Revenue Cycle.
At Children’s Mercy, we are committed to ensuring that everyone feels welcomed within our walls. A successful candidate for this position will join us as we strive to create a workplace that reflects the community we serve, as well as our core values of kindness, curiosity, inclusion, team and integrity.
Additionally, it’s important to us that we remain transparent with all potential job candidates. Because we value the safety of the patients and families we serve, as well as the Children’s Mercy staff, we want to let you know that the seasonal influenza vaccine is a condition of employment for all employees in our organization. New employees must be willing to be vaccinated if found non-immune to measles, mumps, rubella (MMR) and chicken pox (varicella) and/or without evidence of tetanus, diphtheria, acellular pertussis (Tdap) vaccination since 2005. If you are selected for this position, you will be asked to supply your immunization records as proof of vaccination. If you and have any concerns about receiving these vaccines, medical and/or religious exemptions can be further discussed with Human Resources.

Requirements

• Bachelor's Degree and 7 or more years experience

Responsibilities

• Manages accounts receivable through timely and accurate billing, follow-up, cash posting and appropriate adjustment procedures.
• Direct and coordinate with managers and staff the day-to-day operations of the billing, follow-up and cash posting areas to assure timely and accurate practices assuring compliance with financial policies relating to receivables as approved by the VP, Revenue Cycle and Supply Chain.
• Responsible for charge set-up, maintenance, review and revision, while assuring compliance with state and federal regulations and that the charge structure best reflects the cost of the services provided.
• Participate as an active and integral member of the revenue cycle team and hospital leadership.
• Provide supervision, direction and growth opportunities to PFS department staff
• Provides comprehensive department management
• Keep abreast and fully participate in all Information System (IS) changes that may affect billing, follow-up, collection and cash posting.

Benefits

• The benefits plans at Children’s Mercy are one of many reasons we are recognized as one of the best places to work in Kansas City. Our plans are designed to meet the changing needs of our employees and their families.

What This Job Offers

• Job Type: Full-time
• Career Level: Director