Dir of Beverage Operations

Caesars Entertainment•South Lake Tahoe, CA

4h•Onsite

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About The Position

Directs the overall operations of Casino Beverage, Nightlife, Summer Concert Series (SCS), Pools, and Activations.

Requirements

High School Diploma or equivalent
Minimum of five years Food & Beverage experience
Two years supervisory experience
Fluent and literate in English
Good communication skills, both verbal and written
Good interpersonal skills, with emphasis in relationship building
Good problem solving skills
Good customer service skills, both internal and external
Ability to negotiate with diverse departments
Ability to implement strategic visions/plans into day-to-day operations
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same.
Adheres to all regulatory, company and department policies and procedures
Mobility to move quickly around the property
Visual and auditory range must include immediate environment
Manual dexterity to operate office equipment
Ability to coordinate multiple tasks simultaneously
Positions that have contact with the public require the ability to work in a noisy environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.

Nice To Haves

College Degree preferred

Responsibilities

Assist the VP of Food and Beverage in establishing Beverage strategy and positioning. Think strategically and operationally about factors such as beverage concepts, pricing, quality, marketing, price/value perceptions, customer satisfaction, employee training and development as they relate to the overall Beverage products.
Directs the development and administration of controls for all phases of the department in an economical and profitable manner, while maintaining established standards
Assists with financial and business operating plans and capital expenditure plans that are consistent with the overall strategic positioning of the property.
Anticipates and reacts to changes in planning assumptions and alters plans as necessary.
Formally presents updates to plans and provides appropriate explanations and solutions to variances.
Responsible for actively building and retaining customer relations and acting as a mentor to team members to provide superior customer service.
Hires, trains, motivates, evaluates, and supervises assigned personnel; coaches for success and continuing improvement of team member skills.
Recommends changes including hiring, promotion, demotion and release of personnel.
Implements new concepts/trends with shared vision by the VP of Food and Beverage.
Stays abreast of industry trends, consumer preferences and expectations and competing beverage offerings.
Ensures the beverage service at Caesars Entertainment is distinguishable from competitors in the area.
Manages long term finances, including budget preparation, capital expenditures and analysis of financial performance.
Manages safety and sanitary conditions of all assigned areas to preclude liability and ensure integrity of necessary for liquor licensing and health permits.