DIR, OPERATIONS - UNIVERSITY OF CHICAGO

Compass Group•Chicago, IL

1d•$135,000 - $150,000•Onsite

About The Position

At over 300 college & universities around the country, Chartwells Higher Education is re-inventing the on-campus dining experience. We are challenging the norm and setting new standards by investing in high-tech, food-infused social spaces that bring people together to promote meaningful relationships and interactions. We are food-forward difference makers, bound together by a desire to feed hungry minds and prepare students for success. We are seeking hungry, humble and smart associates who are looking to join and grow with a diverse organization. We invite you to start your career journey with us and look forward to hearing from you. We are seeking a Director of Operations overseeing Campus Dining at the University of Chicago.

Requirements

Minimum two years’ experience in multi-unit foodservice management
Experience with multi-unit foodservice management
Strong track record of driving customer satisfaction
Proven ability to work effectively in an unstructured, fast-paced and P&L driven environment
Proven ability to mentor and develop team members
Excellent written and verbal communication skills
Strong organizational, problem-solving, and analytical skills
Ability to work independently and as a member of various teams and committees
Proven ability to handle multiple projects and meet deadlines
Strong interpersonal and presentation skills
Ability to prepare reports and business correspondence
Ability to deal effectively with a diversity of individuals at all organizational levels
Good judgment with the ability to make timely and sound decisions
Creative, flexible, and innovative team player
Commitment to excellence and high standards
Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm

Responsibilities

Develops, recommends, and implements policies and procedures of the account
Monitors financial reports of the accounts to ensure budgetary compliance
Inspect unit operations to ensure contract compliance
Interfaces with existing clients to maintain client satisfaction and account retention
Conducts appropriate annual and semi-annual performance evaluations
Completes all daily, weekly, and monthly reports as outlined in the corporate policy
Trains, motivates, and develops management personnel