Dir, Client Accounting-Tax Services

Aflac, Incorporated•Good Springs, AL

9d•$150,000 - $200,000•Remote

About The Position

Aflac is hiring a remote Director of Client Accounting-Tax Services to provide leadership for client accounting functions supporting Life, Absence, Disability, and VB product lines. The position works closely with operations, product, finance, tax, sales, actuarial, distribution, and IT/systems teams to deliver accurate, compliant accounting services and improve client outcomes. The role is based from the employee’s home within the continental United States, with occasional office visits possible based on business need and communicated in advance. The director oversees end-to-end client accounting processes, including billing, premium collection, remittance, and reconciliation. The role maintains and strengthens financial controls, supports audit and regulatory readiness, oversees client reporting, and provides financial insights for renewals, pricing, and revenue forecasting. It also serves as a senior financial partner to key or complex clients, leads resolution of escalated issues, and participates in client meetings and cross-functional governance forums. The successful candidate brings strong knowledge of GAAP premium accounting, cash application, reconciliations, group insurance financial structures, and tax services related to disability and paid leave. The position requires advanced data interpretation and presentation skills, along with experience leading people and managing complex client financial records.

Requirements

Bachelor’s degree in Accounting, Finance, or a job-related field, or an equivalent combination of education and experience.
10 or more years of job-related experience.
5 or more years of management experience.
Knowledge of group insurance financial structures, including premium administration, claims funding arrangements, product-specific billing requirements, and dividend accounting.
Familiarity with absence and leave programs, including FMLA, state leaves, and employer policies, and their effect on premium and eligibility management.
Strong knowledge of GAAP premium accounting, cash application, account reconciliation, and financial adjustments.
Ability to manage complex account structures, retroactive billing, premium corrections, and detailed client-level financial records.
Proficiency with advanced Excel and Power BI, Tableau, or similar financial and data platforms.
Ability to interpret data to monitor account health, identify issues, and support client or broker conversations.
Strong presentation and written and verbal communication skills for a client-facing financial environment.

Nice To Haves

Master’s degree in a job-related field.
Certification in a job-related field.
Experience leading strategy, governance, and execution of disability and paid leave tax services, including compliance with IRS regulations and related sick pay reporting requirements.
Understanding of the tax treatment of STD, LTD, SDI, and Paid Leave benefits.
Experience managing employer and employee tax reporting obligations and directing W-2, 1099, and Form 941 reporting processes.
Subject matter expertise in premium funding arrangements, benefit taxation, FICA/FUTA/SUTA requirements, and IRS Revenue Ruling 2004-55.
Experience partnering with clients, finance, legal, payroll, and operations teams to mitigate tax risk, maintain regulatory compliance, and deliver accurate and timely tax reporting services.

Responsibilities

Provide leadership for client accounting functions supporting Life, Absence, Disability, and VB product lines.
Partner with operations, product, finance, tax, and sales teams to align and deliver accounting services.
Lead initiatives to improve financial accuracy, streamline procedures, and improve client outcomes across product portfolios.
Oversee end-to-end client accounting processes, including billing, premium collection, remittance, and reconciliation.
Ensure compliance with internal controls, accounting standards, product-specific regulatory requirements, and applicable tax rules.
Strengthen accounting controls to reduce risk, improve audit readiness, and ensure accuracy across product lines.
Maintain internal controls over client billing, cash handling, and revenue recognition.
Prepare or oversee client financial summaries, performance metrics, audit documentation, and other reporting packages.
Support sales and leadership with financial insights for client renewals, pricing, and revenue forecasting.
Work with Product, Actuary, and Distribution stakeholders to develop and deploy alternate funding arrangements for applicable Aflac products.
Collaborate with IT and Systems teams to enhance financial systems, reporting tools, and automation.
Support internal audits, SOC controls, compliance reviews, and regulatory documentation.
Serve as senior financial partner for key or complex clients and lead resolution of escalated financial issues.
Participate in client meetings to review billing performance, resolve issues, and discuss financial trends.
Represent client accounting in cross-functional steering committees and business reviews.
Use data-driven insights and operational best practices to enhance decision-making.
Contribute financial services expertise to Aflac’s value proposition as a leave administrator for existing and prospective state clients.
Perform other duties as required.

Benefits

Medical, dental, and vision coverage.
Prescription drug coverage.
Health care flexible spending account.
Dependent care flexible spending account.
Aflac supplemental Accident, Cancer, Critical Illness, and Hospital Indemnity policies offered at no cost to the employee.
401(k) plans.
Annual bonuses.
Opportunity to purchase company stock.
11 paid holidays annually.
Up to 20 days of PTO to use for any reason annually.
State-mandated sick leave, if eligible.
Other leaves of absence, if eligible, including applicable adoption and parental leave.