Dining Supervisor

Westfield State University • Westfield, MA

1d • Onsite

About The Position

Westfield State University, founded in 1839, is committed to innovative thinking and social responsibility, offering a liberal arts and professional studies curriculum. The university is a highly residential campus with approximately 55% of its 3,100 full-time undergraduate students living on campus. Located near the Berkshire Mountains, it offers access to cultural centers and outdoor activities. Westfield State values diversity, excellence, integrity, collaboration, accessible education, community building, and civic engagement. The university invites candidates to advance their careers and make a difference.

Requirements

• Ability to understand and apply the laws, rules, policies and procedures governing the department.
• Ability to judge the proper quality, appearance and condition of foods by sensory observation.
• Ability to follow oral and written instructions.
• Ability to give oral and written instructions in a precise and understandable manner.
• Ability to supervise, including assigning work, training and motivating employees.
• Ability to stand for prolonged periods of time.
• Ability to lift and carry heavy objects.
• Ability to work varied shifts and/or irregular hours (i.e. weekends, holidays, nights).
• At least 3 years of full-time or equivalent part-time experience in food service work in a hotel, restaurant, cafeteria or catering firm.
• A diploma or certificate from a recognized trade, technical or vocational school at a high school level or higher with a major in home economics, culinary arts, food service or food trades may be substituted for the required experience.
• Incumbents must be certified as food handlers within 90 days of the appointment start date through a recognized program approved by the university (i.e., ServSafe).

Nice To Haves

• National Restaurant Association Applied Food Service Sanitation certification preferred or willingness to attend the course.

Responsibilities

• Supervises the preparation of the set-up and serving of the meals.
• Continually inspects the food for quality during the meal hours.
• Trains new employees.
• Supervises the preparation and the setting up of the dining rooms and serving areas prior to and during each meal during assigned shifts.
• Inspects foods during the meal period for taste, appearance and temperature.
• Supervises the portioning of food to control and eliminate waste.
• Inspects equipment and dining room for cleanliness and condition of repairs, reporting any problems using standard forms and established policy.
• Keeps records of amount of food used and the number of meals served daily.
• Trains new employees using department and University training manuals and materials.
• Assists in recording attendance for dining room employees using department equipment and established procedures.
• Assists in planning and serving special banquets and functions.
• Assigns the work stations and duties to direct reporting staff.
• Secures and issues cash, employee meal tickets and prepares bank deposits.
• Assists in preparing employee annual performance evaluations.

Benefits

• Health Insurance: Westfield State offers a variety of HMO, POS, and PPO-type health insurance plans for eligible employees. Coverage is effective on the 1st of the month following the date of hire. Exceptions to employees hired on the 1st of the month, coverage is effective immediately.
• Retirement: the MA State Employee Retirement System provides eligible employees with a retirement pension following a 10-year vesting period. In lieu of the retirement pension, eligible employees may select the Optional Retirement Plan with a maximum 5% employer matching contribution.
• Tuition Waivers & Discounts: eligible employees, including spouses and dependent children, receive reduced tuition at MA state colleges, community colleges, and universities.
• Paid Time Off: employees receive 12 paid holidays and generous vacation, personal, and sick leave benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED