Dining Services Supervisor

Brookdale Senior Living Inc.•Fairlawn, OH

1d•Onsite

About The Position

This role is responsible for providing a quality dining experience by greeting and seating residents and guests, overseeing dining services staff in the absence of the Manager, and maintaining a pleasant and clean dining environment. The position may require supervision of other staff roles. The company is recognized as one of America's Greatest Workplaces for Diversity and offers opportunities for career growth, professional development, and health and wellness programs.

Requirements

High school diploma or equivalent plus one year certificate from college or technical school preferred.
Minimum of one to two years related experience.
Prior supervisory experience preferred.
Current ServSafe Certification required.
Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates.
Has a working knowledge of a skill or discipline that requires basic analytic ability.
Has an overall understanding of the work environment and process.
Has working knowledge of the organization.
Must have outgoing and cheerful personality and be energetic, friendly, and organized.
Must enjoy working with older adults and be capable of walking and standing for long periods of time.
Ability to read and write English; ability to communicate with residents and other employees; ability to follow oral and written directions.
Standing
Requires interaction with co-workers, residents or vendors
Walking
Sitting
Use hands and fingers to handle or feel
Reach with hands and arms
Possible exposure to communicable diseases and infections
Climb or balance
Stoop, kneel, crouch, or crawl
Talk or hear
Exposure to latex
Ability to lift: Up to 50 pounds
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Subject to injury from falls, burns, odors, or cuts from equipment
Vision

Nice To Haves

Prior supervisory experience preferred.

Responsibilities

Assists Manager with daily supervision of dining services associates.
Ensures smooth and timely opening and closing of the dining room. Ensures room service orders are delivered timely and properly. Ensures meals are palatable and appetizing in appearance. Maintains a pleasant and clean environment. Inspects work to ensure completion.
Adheres to all safety and sanitation standards.
Plans daily menu for residents in accordance with company standards and procedures.
Assists in ensuring proper staffing coverage for each shift including making changes due to absences.
Works with Dining Room Manager to produce weekly schedules with budgetary guidelines for service staff.
Assists service staff during mealtime as needed. Assists in greeting and seating residents and guests. Assists in resident billing of food services charges.
Oversees staff in absence of Manager. Provides supervision for special events.
In consultation with the Director, Dining Services, hires, trains, disciplines and terminates departmental employees in accordance with company policy.
Develops and maintains good working rapport with inter-department personnel, as well as with other departments within facility to assure that food service is properly maintained and meets the needs of the residents.

Benefits

Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.