Dining Services Supervisor

Meals on Wheels Western Michigan•Grandville, MI

4d•Hybrid

About The Position

At Meals on Wheels Western Michigan, our mission is to provide quality nutrition services in a supportive environment to promote the health and independence of older adults in Kent and Allegan Counties. We do this by offering a range of programs — including home‑delivered meals, community dining sites, and senior pantry shopping — that help seniors live independently, stay connected and thrive in their own homes. Meals on Wheels delivers more than just food, we deliver kindness, companionship and hope — ensuring that no senior is hungry or forgotten. Our core values shape how we work, how we treat others, and how we support our community. They are: Treat People Well.We work hard to create a respectful environment where kindness,inclusivityand understanding are paramount. Do the Right Thing.Weownour mistakes and follow through on our commitments. Be a Team Player.We listen, we pitchinand we are always thinking beyond our immediate team. Aim for Excellence.We innovateoften,we stay curious and learn from our mistakes. Help fight hunger in West Michigan—where your work truly matters. As a Dining Services Supervisor, you’ll be at the heart of the fight against hunger, leading 14 dining sites that provide more than meals—they provide nourishment, stability, and connection for seniors who rely on them. Every day, the work you lead ensures that no one is left without a meal or a place to belong. You’ll guide a passionate team, create welcoming spaces, and make sure each meal is served with care and dignity. This is more than a job—it’s your chance to help make sure no one in our community goes hungry.

Requirements

3 years of leadership experience
Strong leadership, communication, and team-building skills
Strong time management and organizational skills
Attention to detail
Passion for service
Strong reasoning skills
Ability to navigate complex regulations
ServSafe certification (or ability to obtain)
Financial awareness
Clear, consistent communication skills
Proficiency with Microsoft Office and database tools
Valid driver’s license
Reliable transportation

Responsibilities

Champion a mission-driven culture by building meaningful relationships with clients, volunteers, and partners, while modeling the values that guide MOWWM’s work
Use your 3 years of leadership experience to coach and develop a high-performing team—using strong leadership, communication, and team-building skills to foster accountability, engagement, and growth
Own the day-to-day dining services operation, balancing multiple priorities with strong time management and organizational skills to ensure everything runs smoothly
Deliver an exceptional experience for seniors by combining attention to detail with a passion for service—overseeing meal quality, site environments, and engaging activities
Partner with leaders across the organization to advance strategic goals and expand community impact
Navigate complex regulations with confidence, applying strong reasoning to ensure compliance with federal, state, and grant requirements, including maintaining or obtaining ServSafe certification
Manage budgets and resources thoughtfully, using data, systems, and financial awareness to make informed decisions and recommendations
Keep teams aligned and informed through clear, consistent communication—leading meetings, managing schedules, and ensuring everyone has what they need to succeed
Strengthen and streamline operations by leveraging technology and systems, including Microsoft Office and database tools, to support efficiency and growth
Stay hands-on and proactive in the field—conducting site visits, solving problems in real time, and continuously improving quality across locations
Represent MOWWM in the community with professionalism and passion, building partnerships and staying connected to industry trends
Travel throughout Kent and Allegan Counties to support teams, strengthen operations, and ensure a consistent, high-quality experience at every site-requiring a valid driver’s license and reliable transportation

Benefits

Consistent DAY shifts (Monday – Friday, 8 am – 5 pm)
Impact on our community and incredible team members
Competitive compensation
Comprehensive health, dental and vision insurance, eligible on day 1!
Company match for both HSA and 401(k) dollars – eligible to participate immediately!
Life insurance
Short and long-term disability
Flexible Spending Account options
PTO to rest and recharge
Paid holidays
Employee Assistance Program